Enterprise Account Director

Pendo is a product experience platform that leverages AI to help companies understand user behavior, personalize in-app experiences, and drive feature adoption. Its AI-powered analytics and guidance tools enable smarter product decisions, reduce churn, and accelerate growth by turning user insights into actionable outcomes—all without writing a line of code.

We work with some of the biggest brands in the world, and are a high-growth, pre-IPO company. We're looking for great people, passionate about AI to join our team.

Enterprise Account Director, EMEA

As an Enterprise Account Director in EMEA , you will report to our RVP Enterprise Sales, EMEA, and have direct lines of communication with our EMEA Managing Director and CRO, and any other resources needed to close net new logo’s and business in existing accounts.

This team is responsible for new and existing business across the EMEA Enterprise business segment (2,000 employees +), which is a critical growth area for Pendo and comprises of over 50% of our global ARR.

As an Enterprise Account Director on this team, you will have a strong Pipeline Generation focus and work to secure Pendo's revenue opportunities, which will be an integral part of growing our business in EMEA. We offer competitive salaries, great benefits, much room for personal and professional growth, and a high-energy environment. This role will suit a very hungry, determined, and driven new logo hunter, who wants to close Enterprise deals with some of the largest brands and companies across EMEA to over-exceed your goals and quota.

Role Responsibilities:

• Work full-cycle deals from discovery to close
• Research and target new Enterprise accounts using prospecting tools
• Be an integral part of Pendo's Sales team in London
• Build and manage a territory plan across the region
• Learn and demonstrate the Pendo platform to new and prospective customers

Minimum Qualifications:

• 5+ years or more of sales success, preferably in an entrepreneurial SaaS environment.
• Proven success in closing net new logo’s with deal sizes of 100k-$1m+ ARR
• Consistent track record of overachievement
• Ability to embrace feedback and hold yourself accountable
• The ability to learn technology basics and apply them to business situations
• Ability to work team based complex sales cycles involving and leveraging Pendo Exec’s and Partners
• MEDDPICC and/Force Management Methodology preferred

This is a hybrid position, splitting your working week between our London office and your home.

This position offers an excellent opportunity to gain experience in a fast-paced software startup, contributing to the growth of product teams and customer experience teams around the world.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

Why Join Pendo

Pendo is on a mission to improve society’s experience with software. Our platform helps product teams create software users love by combining analytics, in-app guidance, feedback, and more, all in one platform.

You’ll work alongside passionate, collaborative, and forward-thinking people, helping some of the most innovative companies in the world drive real results through better product experiences.

A quick note from us: Every application we receive is personally reviewed by someone on our team. While we’re proud to be an AI company and use AI in many parts of our work, your profile is always read by a real person who values the time and care you put into applying.