Company Description
Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.
Since 2000, we’ve been keeping businesses connected.
At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.
Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant
Job Description
At
Wavenet, we connect businesses with the technology that powers their success—from
cybersecurity and
connectivity to
cloud,
communications, and
contact centre solutions.
We’re looking for a
proactive and strategic Account Manager to own and grow relationships with our
Enterprise clients. Your mission? Drive
retention, revenue growth, and profitability by becoming a trusted advisor who aligns Wavenet’s solutions with each client’s unique business goals.
This is
not just a sales role—it’s about becoming a
true partner. You’ll challenge clients to innovate, support their
ESG ambitions, and position Wavenet as an extension of their organisation.
What You’ll Be Doing
- Managing and growing a portfolio of Enterprise accounts with a focus on long-term retention and strategic growth.
- Building multi-level relationships within client organisations, including C-suite and senior leadership.
- Promoting and selling across Wavenet’s full solution portfolio:
- Cyberguard
- Intelligent Connectivity
- Managed Services
- Hybrid Cloud
- Unified Communications
- Contact Centre Solutions
- Leading virtual account teams to deliver client success and collaborating with Service Management to meet service expectations.
- Maintaining accurate forecasts, CRM records, and ensuring timely contract documentation and invoice payments.
- Creating and maintaining Account Development Plans, Business Plans, and Win Plans.
- Applying qualification models to assess and progress opportunities.
Qualifications
Experience
What You’ll Bring
- Proven success managing and growing client relationships face-to-face.
- Strong background in solution selling and outcome-based sales methodologies.
- Track record of negotiating and closing complex contracts.
- Familiarity with Wavenet’s solution areas or similar technologies.
- Consistent record of exceeding sales targets.
Skills
- Excellent communication and presentation abilities.
- Strong relationship-building and negotiation skills.
- Strategic thinker with the ability to articulate business value clearly.
- Skilled in leading virtual teams and managing cross-functional collaboration.
- Organised, adaptable, and resilient under pressure.
What Success Looks Like
- Achieving 100%+ of new business targets.
- Securing renewals and maintaining recurring revenue in line with retention plans.
- Expanding Wavenet’s solution footprint across all managed accounts.
Additional Information
At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.
We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:
- Hybrid Working: A flexible hybrid model, typically 3–4 days per week in one of our offices, with the option to work from home where appropriate.
- Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
- Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
