Enterprise Architect

CompanyImpellam Group

LocationLondon Area, United Kingdom

Posted At3/4/2026

UK Visa Sponsorship Analytics

Occupation Type

IT business analysts, architects and systems designers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£54,900 (£28.15 per hour)

Occupation rate applies

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Description

Enterprise Architect – CRM & Customer Lifecycle Management (CLCM) - Marketing

6 Month Contract – Inside IR35

Remote with occasional travel to London/Leeds office

My global client is seeking an Enterprise Architect to lead the architectural design and delivery of a major CRM and Customer Lifecycle Management transformation programme within a complex, highly regulated digital environment.

You will own the target-state CRM architecture, ensuring seamless integration with core platforms, identity systems, payments, risk engines, data platforms, and governance tooling. The role requires balancing marketing growth, regulatory obligations, risk controls, and scalable technical architecture.

Key Responsibilities

Define and govern enterprise CRM & CLCM architecture
Architect acquisition, onboarding, engagement, retention, and reactivation journeys
Develop omnichannel engagement patterns (email, SMS, push, in-app, real‑time triggers)
Lead personalization and real‑time decisioning architecture (CDP, segmentation, ML models)

Design campaign orchestration, eligibility logic, and compliant suppression rules

Define architecture for incentive / bonus systems and associated risk‑mitigation controls

Embed compliance‑by‑design: data privacy, consent, regulatory segmentation

Work closely with Marketing, Compliance, Risk, Data, Product, and Engineering teams

Required Experience

Previous experience in Enterprise Architecture
Proven leadership in Marketing Technology transformation on CLCM architecture
Experience designing real‑time, event‑driven, cloud-native architectures
Excellent stakeholder management and communication skills
Strategic, systems‑level thinking

Apply NOW for immediate consideration!