Entry into Service Volunteer

Birkenhead, England, United Kingdom

6/30/2025

Would you like to join our growing team of volunteers, and make a real difference? We are seeking Entry into Service Volunteers.

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

Purpose of role

At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.

Making the decision to enter treatment can be an intimidating experience so it’s paramount that we create a welcoming and caring environment which is non-judgmental. Assessment is a key opportunity to engage people, your role will be to listen to our service users to understand their needs and support them to access the right intervention at the right time in a way that best meets their needs. You will advising service users about the options that are available to them both within the service and the wider community and offering them appropriate, knowledge, advice and equipment to enable them to keep themselves safe. You will be provided with all the skills, knowledge, training and support to undertake the role.

Volunteering at Change Grow Live

• Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users.
• If there isn’t a specific volunteering role listed for the service in your area, or have a skill you would like to donate to us you can use this listing to express your interest
• Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.
• Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved
  
  
  

Key Activities

• Support the team in completing triage assessments for those entering services
• Provide service users with information on the treatment/options available to them both face to face and via the telephone
• Support service users to access treatment and support
• Ensure the accurate and timely recording of client data and information in order that the service operates within its requirements.
• Assist and carry out appropriate screening processes including urine, saliva tests and Dry Blood Spot tests.
• Provide service users with advice and information to keep themselves self
• Signpost and refer service users to support within the community
  
  
  

General terms of reference

In carrying out the above duties the post holder will

• To help Change Grow Live fulfil its role in offering the best service to our clients.
• To perform your volunteering role to the best of your ability.
• To follow the Change Grow Live’s procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients.
• To maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live’s policies and procedures
• To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.
  
  
  

1/8/2025

Jacob Jones | [email protected] | 01515561335

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.