Entry Level Field Service Engineer - Lancaster

CompanyGLORY

LocationLancashire, England, United Kingdom

Posted At3/7/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (36.0%).

Occupation Type

Metal working production and maintenance fitters

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Department: Service - Field Service

Location: UK/Field based

Description

An excellent entry point into engineering
If you’re early in your engineering career and motivated by problem-solving, technology, practical work, good attention to detail, and understanding the importance of job-related admin, this role offers a strong foundation and clear development opportunities.

Field service experience isn’t essential — however, we’re looking for some work experience in a customer-facing environment that can demonstrate reliability, punctuality, and adherence to scheduled working hours — we’re hiring for potential.
Not a 100% match? Apply anyway. If you’ve got the right attitude, we can help you build the rest.

Field-based (home-start) | Company Vehicle | Full Training Provided | Driving Licence Required.

Coverage: You will mainly cover up to the Scottish Borders through to Manchester, with occasional travel outside the area. We plan routes sensibly and aim to give notice where possible.

Working pattern

This is a field role, so start/finish times vary with customer needs and travel.

Core hours apply; however, because of the nature of the job, flexibility is required.

Weekend rota & earning opportunity

This role includes participation in a weekend/bank holiday support rota with additional pay.
Potential of additional earnings through Weekend and Bank Holiday Rota participation.
Opportunities to earn more by taking on additional weekend cover when available.
Plus potential bonus and salary progression, subject to performance and business results.

Long-term career progression
Progression opportunities exist for the right person, including:

Technical progression (advanced diagnostics, product expertise, specialist support).
Leadership/management progression (coaching, planning, field leadership).

Key Responsibilities

What you’ll do

Start your day from home, head to customer sites, and manage jobs through our field service system.
Meet the customer, understand the issue, and keep them updated as you resolve the problem.
Use a Windows laptop to review system logs, run checks, and record your work.

Carry out basic connectivity and setup tasks (LAN connections, IP settings, accessing device interfaces). We teach this step-by-step.

Complete preventative maintenance (cleaning, checks, basic adjustments) and replace modules/parts when needed.

Test the equipment and clearly document what you’ve done before leaving.

Use quieter time for structured learning and training modules.

Service levels & priority work

You’ll work to agreed service levels (SLAs) that help keep customer sites running.
Most work is planned maintenance and scheduled visits.
When a site has a time-critical issue, you’ll prioritise it with support from scheduling and technical teams.
Our aim is always a first-time fix and minimal disruption for the customer.

Training & support

Structured onboarding and shadowing.
Product training and access to learning modules/Academy development.
Ongoing support from schedulers, technical support, and field leadership.

What we’re looking for

Essential:

Full UK driving licence.

Interest and understanding of engineering/technology (college course, projects, hobbies or practical experience).

Comfortable using a Windows laptop and learning new software.

Some experience of a workplace environment (e.g., part-time job, placement, internship, volunteering or similar) that shows you can be reliable, punctual and customer focused.

A professional, customer-friendly approach — you represent GLORY on site.

Preferred:

Some basic networking knowledge (e.g., using Ethernet/LAN, understanding IP addresses, simple connectivity checks).
Networking self-check (preferred): If you’ve ever set a static IP, logged into a router, or fixed a “no internet” problem at home, not just followed the steps but understand the logic behind them — you’ll fit right in.
Great fit backgrounds, (examples): college leavers from engineering/IT/technical courses; PC builders; retail/hospitality/customer service roles; practical hobbyists (vehicles/bikes, electronics, DIY repairs, Arduino/Raspberry Pi).

Benefits

With Glory, you will be working for an Investors in People Gold accredited company.

25 days' holiday a year plus bank holidays with the opportunity to buy up to five additional days

Company vehicle that is available for private use

Tools and parts support

Competitive company pension scheme

Ongoing training and development

Private medical insurance for all employees (enhanced membership can be purchased for other family members)

Dental insurance for all employees

Life assurance

Income protection scheme

Employee assistance programme

Employee Wellbeing events and Mental Health First Aiders

Employee My Benefits portal offering extensive retail discount