Equity, Diversity and Inclusion (EDI) Advisory Group

Equity, Diversity and Inclusion (EDI) Advisory Group – New Member Opportunities

Volunteer Role

We are a charity committed to supporting everyone in society—whoever you are, whatever your situation. Every year, we provide free, independent, and expert advice to millions of people on a wide range of issues. This gives us a unique insight into the challenges facing communities across the country—an insight that is valued by policymakers, charities, and businesses alike.

We’re now seeking two new EDI practitioners to join our Equity Advisory Group. We're looking for individuals who are passionate about equity and share our values. You should bring expertise or experience in advancing equity within complex systems, and have a strong understanding of EDI principles—particularly in areas such as social justice, relevant legislation, and participatory approaches to change.

We are especially interested in hearing from people with experience in anti-racism and disability equity.

As a member of the Equity Advisory Group, you will:

• Provide expert advice and insight on EDI matters to help shape our strategic direction
• Contribute to the development, implementation, and evaluation of our organisation’s approach to EDI, including key goals and priorities
• Support our work to remain compliant with legislation and aligned with EDI best practices
• Help ensure our organisation and services are inclusive, equitable, and diverse

This is an exciting opportunity to help influence how one of the country’s most impactful charities embeds equity at every level.

Please apply with your CV or equivalent biographical information, of 3 pages maximum, and a covering letter of up to 2 pages.

Equity, Diversity and Inclusion (EDI) are core to our strategy and service. We are committed to creating an equitable, diverse and inclusive organisation where everyone feels valued and respected. We encourage applications from people from diverse backgrounds, including those who are disabled, have a long-term health condition, have caring responsibilities, and/or are people of colour. If you believe you have the experience and qualities we are looking for, we would be delighted to receive your application.

The Citizens Advice service is made up of our national organisation, Citizens Advice, and 239 local Citizens Advice, all independent registered charities. Our service provides advice on a range of issues - including benefits, debt, discrimination, energy, housing, immigration and work.

In 2024 to 2025, we helped 2.71 million people - by phone, email, webchat or in person. Our website had over 44 million visits and 60.7 million page views. Our Witness Service supported 79,000 witnesses in courts and we also gave pension guidance to people aged over 50.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.