Sheffield, Leeds, Manchester, Birmingham, Newcastle, Blackpool, & Glasgow.
Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027
Job Summary
The Department for Work and Pensions (DWP) is one of the government’s largest public service departments with a sizeable annual budget, serving over 20 million citizens.
The estate spans
1.4 million square metres across
800+ sites and supports around
78,000 colleagues.
Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.
We are responsible for the
day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.
DWP Estates is not just about maintaining buildings - it’s about transformation. Our strategic goals include:
- Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
- Investing in infrastructure through planned replacement works
- Embedding sustainability in line with Government Greening Commitments (GGCs)
- Delivering cost-effective services while maintaining high standards
- Creating a professional, best-in-class working culture across the Government Property profession
Our Estates strategy ambitions have been refreshed to take us through to 2030:
- OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments
- INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption
- SUPPORT the drive for sustainability throughout DWP
- DELIVER: Expertly deliver improving, cost-effective services for DWP
- THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government
There is no better time to join the award winning DWP Estates team.
Job Description
Key accountabilities
Solution Design & Assurance
- Review and align SharePoint usage across Estates and align with DWP Digital data governance and compliance standards.
- Develop and maintain architectural documentation, patterns, and governance frameworks.
- Conduct assurance reviews on Microsoft 365 solutions to ensure compliance with organisational and regulatory requirements.
- Define and enforce standards for site architecture, permissions, and lifecycle management.
- Collaborate with Digital security and compliance teams to ensure solutions meet data protection and retention policies.
- Provide technical leadership on integration of Microsoft 365 with other enterprise systems.
Stakeholder Engagement
- Build strong relationships across business and technical teams to understand needs and constraints.
- Stand up a regular cadence with functional SharePoint leads to foster best practice adoption and adherence to DWP Digital central policies & procedures
- Act as a trusted advisor to Estates on Microsoft 365 capabilities, governance, and emerging technologies.
- Facilitate workshops and knowledge-sharing sessions to promote best practice.
- Influence decision-making by presenting clear, evidence-based recommendations.
- Manage stakeholder expectations and communicate risks and trade-offs effectively.
Strategic Support
- Support the Transformation Lead in delivering strategic initiatives.
- Contribute to the development of long-term digital and data strategies for Estates.
- Identify opportunities to improve collaboration and information management through automation and modern workplace tools.
- Align Microsoft 365 architecture with organisational objectives and DDaT standards.
- Provide input into investment decisions for any potential solutions.
Innovation & Continuous Improvement
- Monitor emerging Microsoft 365 and or other technologies and assess their relevance to DWP Estates.
- Recommend improvements to existing processes and solutions to enhance efficiency and compliance.
- Champion innovation by piloting new features and approaches in controlled environments.
- Develop and maintain a roadmap for Microsoft 365 optimisation.
- Share lessons learned and contribute to continuous improvement of governance frameworks.
DDaT Skills Mapping
DDaT Skill
Level
Application in Role
Architect for the whole context
Practitioner
Apply organisational strategy to Microsoft 365 solutions
Architecture communication
Practitioner
Produce clear documentation and communicate effectively
Governance and assurance
Practitioner
Ensure compliance with standards and security
Emerging technology monitoring
Awareness/Working
Identify and assess new Microsoft 365 features
SFIA Skills Mapping
SFIA Skill
Level
Relevance
Solution Architecture (ARCH)
5–6
Develop and assure Microsoft 365 architecture
Information Governance (GOVN)
5
Apply data governance principles
Enterprise IT Governance (GOVN)
5
Ensure compliance with organisational policies
Technical Strategy & Planning (ITSP)
5
Support strategic initiatives
Stakeholder Relationship Management (RLMT)
5
Build and maintain engagement
SFIA Skills Mapping
SFIA Skill
Level
Relevance
Solution Architecture (ARCH)
5–6
Develop and assure Microsoft 365 architecture
Information Governance (GOVN)
5
Apply data governance principles
Enterprise IT Governance (GOVN)
5
Ensure compliance with organisational policies
Technical Strategy & Planning (ITSP)
5
Support strategic initiatives
Stakeholder Relationship Management (RLMT)
5
Build and maintain engagement
Person specification
Essential Skills & Experience
- Expertise in Microsoft 365 services, especially SharePoint Online, Teams, and compliance features.
- Experience in solution architecture within large, complex organisations.
- Strong understanding of data governance, information management, and compliance frameworks.
- Ability to influence stakeholders and communicate technical concepts clearly.
- Familiarity with DDaT principles and Government Digital Service standards.
Qualifications/professional Memberships
Desirable
While not essential, the following qualifications and certifications would be advantageous for a Microsoft 365 Assurance Manager in DWP Estates:
- Microsoft Certified: Enterprise Administrator Expert
- ISO 27001 Lead Implementer or Auditor
- ITIL (Information Technology Infrastructure Library) Foundation or higher
- DAMAIQ or equivalent data management certifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Delivering at Pace
Alongside your salary of £44,447, Department for Work and Pensions contributes £12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
DWP have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
Important Information – Visa Sponsorship
For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.
Location
Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.
Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed
Hybrid Working
This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.
If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.
If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.
Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
STAGE 1 - APPLICATION & SIFT
As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV.
Your CV should be fairly short and just evidence very brief details of your work history and Qualifications.
While your CV is not formally scored it will be used to validate the evidence of your Personal Statement.
Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage.
Further details around what this will entail are listed on the application form.
There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview.
STAGE 2 - INTERVIEW
All candidates who are successful at the sift stage will undertake a single virtual video interview.
There, you will be assessed against the experiences listed in the essential criteria.
You will be asked Behaviour Questions as specified in the vacancy. You will also be asked additional questions to validate your technical knowledge which will be measured against the essential criteria as specified in the vacancy. Your will also be asked some strength questions.
Currently the sift is scheduled to take place w/c 5th January 2026 and interview dates either w/c 12th or 19th January 2026 . Interviews are scheduled to take place virtually and dates are subject to change.
Further Information
At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
Find out more about working for DWP on the DWP Careers Hub.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
If you are placed on a reserve list but we cannot immediately offer you a post, please note:
- If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
- If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.
Disability Confident Scheme
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Reasonable Adjustments
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI)
The Civil Service values honesty and integrity and expects all candidates to abide by these principles.
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.
Examples Of Plagiarism Can Include:
- Presenting the work, ideas and experience of others as your own
- Copying content or answers from an online or published source that is not your own
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Disclosure and Barring Service and Internal Fraud Database Checks
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If successful and transferring from another Government Department, a criminal record check will be carried out.
Important
New entrants are expected to join on the minimum of the pay band.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.
Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.
Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.
Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : Daniel De Wet
- Email : daniel.dewet@dwp.gov.uk
Recruitment team
- Email : dwprecruitment.grs@cabinetoffice.gov.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
