Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with TESTQ Technologies Limited. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Here’s a concise and professional version of the job description, combining and summarizing the key points:
IT & AV Support Engineer – Key Responsibilities & Skills
IT Support:
- Provision, image, and deploy laptops (Windows/macOS); experience with MDM tools like Intune and SCCM.
- Manage software updates, patch compliance, and support for Office 365, antivirus, VPNs, and collaboration tools.
- Provide Tier 2/3 support for hardware/software issues, both remotely and on-site.
- Handle Active Directory user/group management and basic network troubleshooting (Tier 1/2).
AV Support:
- Install, configure, and support AV hardware (projectors, microphones, displays) and video conferencing systems (Zoom, Teams, WebEx).
- Troubleshoot AV signal flow and cabling (HDMI, SDI, CAT6); basic networking knowledge (IP, VLANs).
- Provide real-time AV support for meetings/events; perform root cause analysis and escalation when needed.
- Communicate effectively with non-technical users; maintain professionalism under pressure (e.g., executive meetings).
