EUC Technical Specialist

Coventry, England, United Kingdom

7/15/2025

Job description:

Deliver seamless digital experiences across the enterprise

As an EUC (End User Computing) Technical Specialist at Cadent, you will play a key role in delivering and supporting the digital tools and platforms that enable our colleagues to work efficiently and securely. This is a hands-on technical role where your expertise in Microsoft 365, endpoint management, and collaboration tools will help shape the user experience across the organisation.

 

You will work closely with IT teams, business stakeholders, and third-party providers to ensure our EUC services are reliable, secure, and continuously improving. From device management and application deployment to user support and service optimisation, you will help drive innovation and operational excellence in our digital workplace.

Why you will love this role:

This is a dynamic and impactful role that offers technical depth, cross-functional collaboration, and the opportunity to shape Cadent’s digital workplace.

• Technical Challenge – Work with modern EUC technologies including Microsoft 365, Intune, and Windows Autopilot.
• Strategic Contribution – Influence the development of EUC standards, policies, and service improvements.
• Cross-Team Collaboration – Partner with IT operations, security, and business units to deliver seamless user experiences.
• Continuous Improvement – Identify opportunities to enhance performance, security, and user satisfaction.
• National Impact – Support the systems that keep gas flowing to millions of homes and businesses.

What you will bring:

You are a technically skilled and user-focused professional with a strong background in end user computing and digital workplace technologies.

 

• A minimum of 2 years experience providing technical support at 3rd line level.

• A minimum of 3 years experience of software packaging, with knowledge of SCCM, and ideally InTune.

• Qualifications & Experience - Experience in EUC support and engineering, with certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate.

• Technical Expertise – Proficiency in Microsoft 365, Intune, Windows 10/11, device imaging, and application packaging.

• Problem-Solving Skills – Ability to troubleshoot complex issues and implement effective solutions.

• Communication & Collaboration – Strong interpersonal skills to work effectively with technical and non-technical stakeholders.

• Service Orientation – Commitment to delivering high-quality support and continuous service improvement.

 

Looking to advance your career in end user computing? Join Cadent as an EUC Technical Specialist and help us deliver the digital tools that power the nation. Apply now to be part of a forward-thinking, user-centric organisation.

Please note that this position will close on 29th July , with interviews scheduled to commence from the week after.

 

Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.