Events Coordinator

London, England, United Kingdom

8/13/2025

Our Purpose

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

How you’ll make an impact

As an Events Coordinator, you will help to deliver the UK events strategy in line with our strategic priorities, supporting our event managers and working collaboratively and cross-functionally to deliver event projects end-to-end.

You will be responsible for assisting the coordination and execution of our plans across the UK. You’ll have the ability to work on a range of projects, from small intimate workshops and meetings to our presence at large industry exhibitions and our flagship Xero events such as Xero Roadshow, Xero Awards and Xerocon.

You will be a self-starter, able to take initiative to support the team and offer ideas for improving projects and processes. Your attention to detail, willingness to learn and grow, and your passion for providing beautiful experiences for our customers and partners is key to our success.

Of course, this position description is just a guide – you’ll be expected to be flexible and perform any other duties as reasonably required of you by your manager.

What you’ll do

• Assist in the planning, coordination and production of a range of marketing events – large and small to a variety of different audiences
• Understand the objective of each individual event and how it links to our strategy. Understand what the event needs to achieve, why, how and track achievement towards those goals
• Support end-to-end event execution.
• Become an expert in the team on our systems used to promote events, manage guest registrations, reporting and processes
• Work with other internal departments around event marketing, operational support and logistical requirementsManage event inboxes and related queries
• Manage event-related web pages and other event tech
• Take responsibility for cost tracking and reporting, raise POs and receipts within Xero’s payment system as needed, and follow up on payment queries
• Build relationships with suppliers and delivery partners.
• Support the post-implementation review of each event with key learnings, ROI, attendee follow-up etc.
• Manage ad-hoc marketing administration requests as directed

Success looks like

• Smooth and efficient event management and processes
• Positively contributing towards a high performing event team
• Supporting the team to produce beautiful event experiences for our customers and partners

What you’ll bring with you

• Resilience to cope with the sometimes high stress environment of events with ability to multi-task, troubleshoot effectively and manage change
• Strong work ethic and attention to detail
• Excellent organisational and time management skills
• Excellent people skills and superb communication skills – both written and oral
• Ability to collaborate cross-functionally across teams at all levels of seniority
• Work experience in a busy, fast-paced environment
• Ability to travel for events (UK-only)
• Passion for events and desire to contribute as a member of a dynamic team. Enthusiastic with your ideas and open to others’ ideas and perspectives
• Confident to manage new projects and seek out the best way to accomplish the desired end result
• Manage multiple projects concurrently, to a deadline and within budget
• Working both as a team and independently and developing your own workflows to meet deadlines and manage priorities
• Marketing degree or experience a strong asset

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.