Events Executive - Client Liaison

Events Executive - Client Liaison

Are you passionate about client relationships and delivering outstanding experiences? Join Citywire’s Events team as a Client Liaison Executive, where you’ll play a crucial role in managing client interactions and ensuring the success of our global events. This role is ideal for someone with strong communication skills, attention to detail, and a passion for working within events. You’ll be travelling internationally, working closely with clients and internal teams to provide seamless event experiences.

What you’ll be doing:

• Managing and enhancing the overall client experience at Citywire events, both in the office and onsite at global events.
• Acting as the main point of contact for clients, fostering strong relationships and ensuring their needs are met.
• Frequently representing Citywire at events worldwide, ensuring smooth operations and exceptional client service.
• Handling key administrative tasks, such as managing client contracts, updating spreadsheets, and preparing client briefing documents.
• Working with internal teams to coordinate all aspects of onboarded client engagement and event logistics.
• Maintaining and updating event websites using Hubspot to keep clients informed and engaged.

What we’re looking for:

• Resilience & Professionalism: A robustness of character to navigate high-pressure situations, adapt to changing circumstances, and maintain composure while representing Citywire.
• Willingness & Ability to Travel: The role involves regular travel internationally as part of the events team.
• MS Office Proficiency: Strong skills in Microsoft Office applications.
• Communication Skills: Excellent written and verbal communication abilities to liaise with clients and colleagues effectively.
• Time & Project Management: The ability to manage multiple projects and deadlines with precision.

Attention to Detail: A meticulous approach to organising tasks and handling client information.

• Hubspot Knowledge: Experience using Hubspot to manage client interactions and websites would be useful but not essential.
• Industry Insight: Familiarity with the Asset Management industry is desirable, but not essential.

Meet Citywire

We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights.

At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.

Join the team at the Heart of Wealth.

Our perks:

• Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
• Flexible working options.
• £480 annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
• Eye-test and glasses allowance.
• Competitive private pension scheme.
• Critical illness cover and group life assurance from day one of employment.
• Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
• Cycle to work scheme and annual travel card loans.
• Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
• Enhanced maternity and paternity leave
• After two years of continuous service, access group income protection, private medical, and dental insurance.

Citywire is an equal opportunities employer.