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We’re looking for an Experience Design Lead to join our venture-building team. If you’re excited by the challenge of shaping ideas into tangible, testable propositions, and using design as a strategic tool to build the future of energy, you’re in the right place.
You’ll lead design thinking end-to-end - from an idea to low-fidelity experiments, to functioning MVPs that help us validate big assumptions fast.
This is a hybrid role - ideal for someone who brings a strong user research foundation and is equally confident contributing to design strategy, storytelling, and pitching ideas that resonate with both customers and stakeholders.
Here’s a taste of what you’ll be doing
:
You’ll help teams move from ambiguity to clarity - not just by discovering insights, but by framing them into compelling narratives and concepts. Your responsibilities will includ
- e:Prototype like a founder - Build things that make ideas real, fast. Use creative tools, AI, and anything else at your disposal to move quickly and learn fast
- erThink in journeys, not just screens - You’ll take a service design lens to craft seamless, end-to-end experiences that tie together digital, physical, and human touchpoint
- s.Shape the future, not just features - Help define the vision and strategy of early-stage ventures, co-creating new propositions with product, engineering, commercial, and subject-matter exper
- tsWear many hats - One day you’re running user research, the next you’re mapping a customer journey, the next you’re helping shape the team's pitch de
- ckChampion the user - You’ll ensure our ideas are grounded in real user needs, but also stretch those needs into bold, surprising direction
s.
Are we the perfect mat
ch?
You have 5+ years of experience in roles that blend user research, design, strategy, and storytelling. You may have worked in an agency, start-up or fast-paced in-house environment where presenting work, pitching concepts, and engaging clients or senior stakeholders is the n
orm.
We’d love to see a mix of the follo
- wing:A background in experience design, service design, product design - or anything else that gives you the tools to prototype new ventures from scr
- atch.Experience applying research to drive early proposition, product or service design deci
- sionsA portfolio of projects where you’ve built early-stage products or services (and tested them in the w
- ild).Strong visual and verbal storytelling skills – able to bring insights and ideas to
- lifeEntrepreneurial mindset – you’re flexible, collaborative, and solution-fo
cused
It would be great if yo
- u had:Experience in behavioural behavioural
- designSector experience in energy, healthcare, finance, or other regulated indu
- striesExperience working within an innovation lab, venture studio, or start-up envir
- onmentCuriosity about energy, climate, and the systems we’ll need to rei
nvent.
Here’s what else you need
- to knowRole may close earlier due to high appli
- cationsContract length 12
- MonthsCompetitive
- salary.Location - London - E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB with travel to our other sites when re
- quired.26 days holiday plus bank holidays each year - this includes a guaranteed day off for your birthday if you w
- ant it.Excellent parental leave all
- owance.A generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2
- years).The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday
- a year.We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your
- career.For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service p
roviderWe're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for ev
eryone.We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishin
g times
