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We are looking for an External Account Manager to join our Personal Care team.
This is an exciting sales opportunity where the successful candidate will be meeting with customers in the Midlands and South of the UK so a company car or car allowance is included as part of the package.
The successful applicant will also be required to travel to our Head Office in Leeds on a monthly basis for meetings.
Roles and Responsibilities:
- Promote Brenntag’s speciality product range and services to all current and prospective customers within a designated area and market.
- Deliver sustainable profitable growth through taking the lead on customer management, lead generation and conversion of new business.
- Establish and maintain a visit/contact schedule in line with account value, competitive risk and customer support requirements.
- Manage accounts against set targets, including mandatory face to face sales call quotas each month.
- Accurately document customer meetings and establish rigorous follow-up mechanisms to maintain momentum and close sales deals.
- Maintaining the CRM (Customer Relationship Management) database which includes: updating customer contacts regularly, recording and completing customer visit notes on a daily basis, completing details on customer potentials, keeping customer opportunities up to date and raising sample tickets.
- Communicating with relevant members of the team to follow up any actions following a customer interaction.
- Maintain Customer Pricing, updating the quotations using the system in place and communicating and negotiating where needed.
- Liaise with appropriate Technical Sales Managers and Industry Market Managers to maximise sales opportunities.
- Arrange and attend customer joint visits with other stakeholders including Technical Sales Managers and Suppliers.
- Proactively liaise with Internal Stakeholders to resolve customer queries/issues in a promptly manner.
- Build customer loyalty and develop knowledge of their business activity, highlighting potential products to offer from Brenntag’s product range.
- Prepare and complete monthly reports for the respective sales area with insight into customers activity, with market and competitor information.
- Analyse sales performance trends and react accordingly to any lost and/or threatened business.
- Seek and report any competitive insight to inform strategy and purchasing/pricing tactics.
Requirements:
- Full UK driving License (essential)
- Sales Experience, ideally within Personal Care
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag TA Team
