External Communications Manager

Andover, England, United Kingdom

7/28/2025

We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

The benefits of working at CloudPay include a competitive compensation package, career development opportunities, access to wellness resources, and a vibrant global culture.

We are looking for passionate individuals who maintain a strong desire to succeed.

About This Job Opportunity

We’re seeking a talented and driven External Communications Manager to lead the development of compelling narratives that enhance CloudPay’s reputation as a global leader in payroll and payments. In this high-impact role, you’ll play a key part in defining our voice across external channels—building strong relationships, influencing key stakeholders, and delivering measurable brand impact.

Help shape our global brand presence and tell the story of innovation. If you’re passionate about strategic storytelling and ready to amplify CloudPay’s global influence, we’d love to hear from you.

Daily Duties and Main Responsibilities will include:

• Develop and execute proactive campaigns, activities, and announcements that support our corporate message and interest our audiences
• Use your excellent writing skills to create external communications content, from contributed articles to press releases and corporate presentations
• Work closely with content and demand gen marketing colleagues to align messaging and maximise the return on defined content and communications activities
• Liaise with CloudPay subject matter experts and senior executives to organise and prepare for journalist interviews and other external speaking opportunities
• Develop and drive our PR strategy, identify trends that affect our business, and create media opportunities that grow our external profile. Manage our retained PR agency to maximise commercial return.
• Spearhead our analyst relations and industry influencer strategy to build CloudPay’s reputation through briefings, meetings, and initiatives to meet our aim of being recognised as a Leader in key multi-country payroll market assessments
• Set, track, and report KPIs relating to the above areas to ensure all activity is outcome and performance-focused
• Lead our awards program, creating submissions that inspire and win!
  
  

Attributes and Experience Required:

• Demonstrable experience in a B2B marketing environment in similar External Communication roles that are focused on developing a corporate reputation; a mix of in-house and agency experience is preferable
• Ability to establish and maintain effective working relationships at all levels to Board/ C-suite level, plus develop and manage required agency/supplier relationships to undertake required projects
• Proven ability to drive change through a complex business and deal with multiple demanding stakeholders
• Able to translate business objectives into measurable goals and KPIs
• Clear and precise communicator with excellent copywriting, editing, and verbal communication skills
• Extremely organised with high standards
• Ambitious self-starter with proven ability to be energised by a fast-paced, deadline-driven environment
• Proactive, flexible, creative thinker with problem-solving skills – the ability to anticipate problems and put forward solutions
  
  

Package and Benefits:

• Competitive annual salary
• 25 days' annual leave, plus bank holidays
• Flexible Hybrid Working
• Birthday leave
• Flexible pension contribution
• Life assurance x4
• Private medical insurance
• Earned Wage Access (via CloudPay Now app)
• Personal and professional development opportunities
• Friendly working environment
  
  

CloudPay is committed to being an equal opportunities employer.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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