Field Account Manager

Big Picture has provided technical sales and training teams to the IT and electronics industry worldwide since 1996. Clients have included Dell, Intel, Microsoft, Canon, Amazon, and Lenovo, working across all segments and verticals.

Big Picture's award-winning teams work with direct sales, channel partners, and customers to drive adoption of new technologies and innovative solutions to a global audience.

As our teams expand further into both consumer and channel, we are looking for a Field Team Manager to manage new teams dedicated to growing and closing sales opportunities, and deliver our clients' objectives to grow their business and market segment share.

Responsibilities

• Team Leadership: Manage, coach, and develop a geographically dispersed team to deliver excellence in field sales and training execution.
• Strategic Execution: Translate client strategies into actionable field plans that drive measurable results.
• Performance Management: Monitor KPIs and activity levels, address underperformance proactively, and celebrate success.
• Reporting & Insights: Own internal and external reporting, providing clear insights into field activity, performance trends, and ROI.
• Customer Engagement: Innovate new, creative ways to engage customers and elevate brand experiences across all touchpoints.
• Cross-Functional Collaboration: Work closely with internal stakeholders and external partners to align goals and ensure seamless execution.

Skills

• Proven track record of managing teams to achieve sales targets and operational excellence
• 5+ years in-depth knowledge of the IT sales market, both in direct and indirect channels
• Excellent reporting and analysis acumen
• Pro-active management experience - leading from the front
• Innovative team building and motivational skills
• Creativity in overcoming obstacles and driving change