Field Engineer

CompanyAgilico

LocationScotland, United Kingdom

Posted At1/26/2026

UK Visa Sponsorship Analytics

Occupation Type

Electrical and electronic trades not elsewhere classified.

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£45,800 (£23.49 per hour)

Occupation rate applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Field Service Engineer

Scotland

Who are we:

Agilico Workplace Technologies is a fast-growing technology business with offices located across the UK. Our aim is to provide high quality business solutions tailored to individual customer requirements.

We are passionate about our employees and looking for highly motivated individuals that want to carve a successful career with us.

Due to our continued success, we are looking to employ an experienced service engineer to cover the Scotland.

Service Engineer - The Role:

The job requires a motivated self-starter who is thorough and wanting to see a task through to conclusion. You should be co-operative, methodical and most importantly a team player. Once a customer has requested a call-out, you will be the first person on site to assess/resolve the fault on their photocopier and must therefore be an enthusiastic worker with excellent communication skills and a can-do attitude.

Key responsibilities include, but are not limited to:

Service, repair & install various types of photocopier equipment, which may require connecting to the client’s network in accordance with the Mandatory Call Procedure.

Establish and maintain professional relationships and communicate in a professional manner with customers, team members, managers and other departments.

Discuss service problems in a polite and informative manner with clients and provide a post call summary of the fault, outcome and actions to the relevant person.

Signal commercial opportunities to the Sales & Marketing Departments via sales lead generation form.

Maintain customer’s equipment and devices to the highest standards to achieve individual KPI’s

Maintain and manage car stock as/when needed

Understand and account for the Health & Safety risks involved when repairing machines.

Assist with workshop and warehouse activity as/when required

Suggest improvements to the Company's systems, practices and procedures wherever possible.

Experience & Skillset:

5 years of field photocopier service experience
Ability to work on a client's network, along with troubleshooting experience for print/scan and other utilities
Full UK Driving License essential
Excellent communication skills
DBS check required upon commencing employment

Benefits:

23 days holiday plus bank holidays, rising to 28 days
Stakeholder pension scheme
Benefits hub
Healthcare cash plan
Cycle to work scheme
CSR Volunteer Day
Life Assurance
Referral bonuses
Comprehensive EAP scheme
Flexible working arrangements