Job Description
FIELD IN SALON SALES BUSINESS PARTNER - North
Location - Leeds, Bradford, Halifax
*Please be advised there is a candidate requirement to live on territory to be considered for role*
A DAY IN THE LIFE
- Be responsible for 70+ salons within your region, creating and executing a structured O+O salon contact strategy including a logical journey plan, ensuring that all existing and prospect customers relate to on a monthly basis through a blended online and offline approach.
- Spend time on winning new business, ensuring 50% of your customer contact is executing the brand conquest strategy to increase your territory distribution, with a sustainable approach to ongoing business development with the new salon partners.
- Integrate the e-visit strategy and the blended selling strategy of O+O with your salons.
- Establish and implement business plans and solutions and carrying out regular business reviews, identifying client needs.
- Promote and leverage all the business support available including L'Oréal Partner shop, Salon Emotion and Access in existing and new doors.
- Establish and deliver education plans and provide in-salon training in partnership with Education teams.
- Originate, agree, and implement promotional and marketing activity designed to generate sales growth and meet brand objectives with a critical focus on a sellout approach for the salon partner.
- Identify opportunities for increasing business through salon and stylist centricity.
- Accurately forecast territory turnover and build comprehensive risk plans in the event of short forecast Vs target.
- Conduct salon needs assessments and business reviews, identifying NPD and new
business opportunities across your area.
- Deliver an exceptional customer experience to your accounts and be an ambassador for your brand(s).
- Engage, communicate and demonstrate the benefits of LPS to all customers ensuring registration to LPS and influence salons to self serving ongoing.
- Pro-actively embed the brands strategy on all approved social media platforms
- Build strong relationships and deliver an exceptional customer experience to your accounts and be an ambassador for L'Oréal.
- Achieve turnover targets set by the business, including colour and retail objectives and reactivation.
Who You Are
- A commercial background with a proven track record (essential)
- Experience of working in a virtual world - using online technology to connect and network with clients and build relationships.
- Commercial acumen supported by excellent negotiation skills.
- A proven track record delivering against multiple targets.
- Drive to achieve results.
- A growth mindset and actively look for new solutions.
- Excellent communication and influencing skills with experience of building relationships virtually and face to face.
- A solution orientated mindset with the ability to work accurately at pace and cope with ambiguity.
- The ability to analyse data, draw accurate conclusions and communicate key messages succinctly.
- Strong planning and organisation skills - with an ability to appropriately reprioritize and change as required to meet deadlines.
- Risk awareness and you build contingency into plans.
Your Key KPIs Are
- Acquisition and Distribution
- Sell Out performance
- Revenue Growth
You Have In-depth Knowledge Of
- Digital and Social Media
- Salon Business
- The hairdressing industry
- Your Territory & Customers
What We Offer
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
Who We Are
L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
In the Professional Products Division, our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We're the founding Division for the L'Oréal group, with a rich history over 110 years. The 8-brand portfolio includes the likes of L'Oréal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products.
How We Recruit
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
