Field Service Engineer

Kick start your IT career with Capita as a Field Service Engineer covering County Antrim.

If you're a recent graduate or someone eager to break into the world of IT support, this is a chance to step into a role where every day brings something new. You’ll be out in the field, travelling across County Antrim with a company car, supporting end users, solving real technical challenges, and becoming the face of Capita for our high profile clients.

Job Title

Field Service Engineer

Job Description

As a Field Service Engineer, you’ll be hands‑on with hardware, visiting customer sites and remote worker locations to deliver deskside support that keeps businesses running smoothly. This is a dynamic, fast‑paced role where you’ll grow your technical skills, build confidence, and gain exposure to a wide range of environments.

What We Are Looking For

• Working knowledge of MS Windows OS & MS Office Suite
• End User Devices hardware experience
• Deskside support experience
• Excellent customer facing skills with the ability to deal with difficult customers
• Clean driving licence

Self-Management with Good Organisational Skills.

Communication Skills

Ability to follow remote advanced technical instruction

Ideally, you will possess hands on work experience or have a sound knowledge of:

• Desktop / Workstation – (Dell, HP)
• Laptop – (Dell, HP)
• Server Module Support
• Network Module Support
  
  

You’ll be working to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), playing a key part in helping Capita meet its commitments. In return, you’ll be supported by a strong team culture and guided by our Field Services DNA — the standards that shape how our engineers work, collaborate, and deliver exceptional service.

If you’re enthusiastic, customer‑focused, and ready to take the first big step in your IT career, this role offers the perfect platform to grow!

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

Operating across 8 countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.

We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.

Check out our website

www.capita.com for more information

What’s in it for you?

• 23 days’ holiday rising to 27 days per annum with the opportunity to buy extra leave
• company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
  
  

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always 🧑‍💻 Fearless innovation ✅ Achieve together 💙 Everyone is valued

What We Hope You’ll Do Next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Newtownabbey

,

United Kingdom

Time Type

Full time

Contract Type

Permanent