Field Service Engineer West London & Surrounding Counties

CompanyStryker

LocationLondon, England, United Kingdom

Posted At1/28/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (35.0%).

Occupation Type

Metal working production and maintenance fitters

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

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Description

Field Service Engineer - Permanent contract

West London & Surrounding Counties

What We Want

Someone who is self motived, independent, adaptable and organised
Someone who values relationships and contributing to a team culture
Someone that prioritises the quality standard of their work

What You Will Do

To maintain professional and profitable repair and preventive maintenance service business on Stryker’s products while ensuring compliance with the quality system and manufacturer specifications. Deliver technical assistance and documentation to internal and external customers.

Accountability

Service Responsibility

Repair and check electronic / mechanical Stryker products
Do annual check and calibration according to MDR on customer site
Fulfill Service contracts with planned maintenances
Installation of Stryker systems on customer site (e.g. Integrated OR)
Software & Hardware Upgrades
Delivery of technical Training to internal & external

Reporting

Efficient and thorough documentation of service activities for internal and external reference
Scheduling of Customer visits in cooperation with Customer service
Ensure tracebility of all field based Stryker products through reporting tools
Attend team meetings, deliver presentations to encourage team development

Sales Support

Give technical support to Product Managers and sales staff
Give technical support to Customers and Sales Department
Give IT support on certain instruments
Escalade opportunities and issues appropriate

Head office support

Ensure excellent follow-up on all customer initiated issues
Ensure service provided is invoiced if not under warranty

Working conditions

Work will take place in a varied range of scenarios including the workshop, hospitals, and theatres
Field Service Engineers will be expected to engage with key customers and stakeholders including Theatre Staff, EBME Staff and Managers, CSSD Staff, Procurement and Purchasing Staff

Travel will be a regular occurrence within the defined region, in which case accommodation will be provided or arranged to the standard level within Stryker travel policy.

Job Dimensions

Responding to Service Complaints as defined
Turn around time for repairs
Profitability of the field service business
Individual objectives as defined annual

What You Need

Degree in engineering medical electronics and camera technology or equivalent, at least one of the following:
Electrical / Electronic / Telecommunications / Mechanical / Software
Technology Subjects
Fluency in both spoken and written (technical and medical) English
Adequate IT-knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook)
Good skills in local language

Experience

Preferred 3 years experience in medical electronics, combined with good mechanical skills
Minimum 2 years experience in a field service environment
IT experience on administrative and technical level

Competencies (skills, Knowledge, Requirements)

Service minded
Organised
Independent
Quality confident
Persistent
Good perception
Polite
Accurate
Positive
Loyal

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.