Field Services Engineer

CompanyYourCode - Award Winning IT & Digital Consultancy

LocationOxford, England, United Kingdom

Posted At1/26/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (53.0%).

Occupation Type

Computer system and equipment installers and servicers

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Field Services Engineer – Managed IT Services

📍 Ideally looking for someone just south of Birmingham (Field-Based, with travel across client sites with a lot of new clients in the London / south of Birmingham region).

💷 Up to £45,000 DOE + Benefits

🕓 Full-Time | Permanent

About the Role

Our client, a leading managed IT services provider, is looking for a skilled Field Services Engineer to join their growing Professional Services team. This is a hands-on role delivering high-quality, on-site technical support across a variety of client environments.

You’ll be responsible for installing, maintaining, and troubleshooting IT infrastructure and systems — ensuring smooth operations, minimal downtime, and excellent service delivery.

If you’re an adaptable IT professional who enjoys variety, autonomy, and face-to-face client interaction, this could be a great fit.

Key Responsibilities

Provide on-site and remote support for desktops, servers, networking equipment, and cloud environments.

Carry out hardware and software installations, upgrades, and configurations to meet client needs.

Diagnose and resolve technical incidents and service requests escalated from the service desk.

Maintain accurate records of service activities, assets, and technical documentation.

Work closely with internal teams and service managers to ensure SLAs and customer expectations are met.

Conduct regular system health checks and preventative maintenance.

Support the onboarding of new clients and assist in infrastructure transition projects.

Act as a trusted technical liaison between clients and internal stakeholders, providing insights for service improvement.

Skills & Experience

Proven experience in a Field Engineer or Technical Support role within an MSP or managed services environment.
Strong knowledge of Windows (and ideally some Linux) operating systems, networking fundamentals, and cloud platforms such as Microsoft 365 and Azure.
Familiarity with ITSM tools

(e.g., ConnectWise, ServiceNow, or similar).

Excellent troubleshooting skills across hardware, software, and network infrastructure.

Confident communicator with strong customer service skills.

Self-motivated, organised, and capable of managing multiple client engagements.

Full UK driving licence and willingness to travel regularly.

Desirable Qualifications

Certifications such as CompTIA A+ / Network+, Microsoft Certified Professional (MCP), or Cisco CCNA.
Experience using remote monitoring and management (RMM) tools.
Awareness of cybersecurity best practices and compliance frameworks (ISO 27001, Cyber Essentials, etc.).

Additional Details

Field-based role requiring regular travel to client sites.
Occasional out-of-hours work may be required for project deployments or urgent issues.
Exposure to varied working environments, from corporate offices to industrial sites.

If you’re a technically capable and customer-focused engineer looking to work with a progressive managed services business, we’d love to hear from you.

👉 Apply now or get in touch to discuss this opportunity in more detail.

Field Services Engineer – Managed IT Services

📍 Ideally looking for someone just south of Birmingham (Field-Based, with travel across client sites with a lot of new clients in the London / south of Birmingham region)

💷 Up to £45,000 DOE + Benefits

🕓 Full-Time | Permanent

Field Services Engineer

CompanyYourCode - Award Winning IT & Digital Consultancy

LocationOxford, England, United Kingdom

Posted At1/26/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (53.0%).

Occupation Type

Computer system and equipment installers and servicers

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

Description

Field Services Engineer – Managed IT Services

📍 Ideally looking for someone just south of Birmingham (Field-Based, with travel across client sites with a lot of new clients in the London / south of Birmingham region).

💷 Up to £45,000 DOE + Benefits

🕓 Full-Time | Permanent

About the Role

You’ll be responsible for installing, maintaining, and troubleshooting IT infrastructure and systems — ensuring smooth operations, minimal downtime, and excellent service delivery.

If you’re an adaptable IT professional who enjoys variety, autonomy, and face-to-face client interaction, this could be a great fit.

Key Responsibilities

Provide on-site and remote support for desktops, servers, networking equipment, and cloud environments.

Carry out hardware and software installations, upgrades, and configurations to meet client needs.

Diagnose and resolve technical incidents and service requests escalated from the service desk.

Maintain accurate records of service activities, assets, and technical documentation.

Work closely with internal teams and service managers to ensure SLAs and customer expectations are met.

Conduct regular system health checks and preventative maintenance.

Support the onboarding of new clients and assist in infrastructure transition projects.

Act as a trusted technical liaison between clients and internal stakeholders, providing insights for service improvement.

Skills & Experience

Proven experience in a Field Engineer or Technical Support role within an MSP or managed services environment.
Strong knowledge of Windows (and ideally some Linux) operating systems, networking fundamentals, and cloud platforms such as Microsoft 365 and Azure.
Familiarity with ITSM tools

(e.g., ConnectWise, ServiceNow, or similar).

Excellent troubleshooting skills across hardware, software, and network infrastructure.

Confident communicator with strong customer service skills.

Self-motivated, organised, and capable of managing multiple client engagements.

Full UK driving licence and willingness to travel regularly.

Desirable Qualifications

Certifications such as CompTIA A+ / Network+, Microsoft Certified Professional (MCP), or Cisco CCNA.
Experience using remote monitoring and management (RMM) tools.
Awareness of cybersecurity best practices and compliance frameworks (ISO 27001, Cyber Essentials, etc.).

Additional Details

Field-based role requiring regular travel to client sites.
Occasional out-of-hours work may be required for project deployments or urgent issues.
Exposure to varied working environments, from corporate offices to industrial sites.

If you’re a technically capable and customer-focused engineer looking to work with a progressive managed services business, we’d love to hear from you.

👉 Apply now or get in touch to discuss this opportunity in more detail.

Field Services Engineer – Managed IT Services

📍 Ideally looking for someone just south of Birmingham (Field-Based, with travel across client sites with a lot of new clients in the London / south of Birmingham region)

💷 Up to £45,000 DOE + Benefits

🕓 Full-Time | Permanent