Field Support Specialist: Peterborough

CompanyRia Money Transfer

LocationBirmingham, England, United Kingdom

Posted At1/25/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (30.0%).

Occupation Type

Customer service occupations not elsewhere classified.

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

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Description

Description

Field Support Specialist - Peterborough Territory

Salary: £25,500–£27,500 + Benefits

Location: Peterborough (Field-based role)

Join Ria Money Transfer - A Global Leader in Financial Services

Ria Money Transfer, part of Euronet Worldwide, Inc. (NASDAQ: EEFT), is one of the largest international money transfer companies, helping millions of customers send money quickly, securely, and affordably. With over 600,000 locations across nearly 200 countries, we’re committed to creating a world where people can build the life they dream of: one customer, one family, one community at a time.

Why Work With Us?

At Ria, we believe in empowering people and fostering growth. You’ll join a dynamic team that values innovation, collaboration, and service excellence. If you’re driven, confident, and passionate about building relationships, this is your opportunity to make an impact in a fast-growing industry.

About The Role

As a Field Support Specialist, you’ll manage and grow a portfolio of existing agents in your territory, ensuring they have everything they need to succeed. You’ll be on the front line - building relationships, increasing transaction volumes, and promoting Ria’s services. This is a hands-on, field-based role (with regular travel), perfect for someone who thrives on autonomy and enjoys connecting with people.

What You’ll Do

Manage and develop a portfolio of agents to drive growth and loyalty.
Increase transaction volumes by implementing marketing initiatives and providing training.
Respond to agent queries promptly and deliver exceptional support.
Conduct competitor research and share insights to improve performance.
Ensure agents have the right tools, branding, and compliance knowledge.
Prepare weekly visit plans and report progress to your Territory and Regional Managers.
Optionally, identify and onboard new agents with strong potential for transactions.
Represent Ria at internal events and contribute to special projects.

What We’re Looking For

Experience: Minimum 1 year in sales, customer service, or agent support (field experience preferred).
Skills: Excellent communication, relationship-building, and problem-solving abilities.
Mindset: Highly motivated, adaptable, and resilient under pressure.
Proficiency in Microsoft Office and strong organisational skills.
Ability to travel extensively within your territory.
Additional language skills are a bonus!

Why You’ll Love It Here

Competitive salary (£25,500–£27,500) + benefits.
Opportunity to work independently and make a real impact.
Inclusive, diverse, and supportive work environment.
Be part of a global brand with a strong purpose.

Ready to take your career to the next level?

Apply today and help us create better everyday lives for millions of people worldwide.

Learn more about us: http://www.riamoneytransfer.com