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The Role
This is a key role within the finance department, responsible for the seamless execution and continuous improvement of critical financial operations. The individual will hold comprehensive responsibility for managing client invoicing, accounts receivable and accounts payable functions across TMX Trayport and their subsidiaries.
Operating as an integral member of the Finance Operations team, this position directly reports to the Finance Operations Manager.
Responsibilities
Client Billing
- Process the monthly invoicing cycle within Trayport’s bespoke billing system.
- Generate client invoices and credit notes in accordance with client contracts and Company policies.
- Ensure appropriate systems are set up internally to track information related to the invoicing process, such as fixed-term user agreements and user commitment terms.
- Collaborate with the relevant systems teams to meet non-standard billing requirements and make continuous improvements to systems/processes.
- Work collaboratively with stakeholders across the business to ensure continuity of service and accuracy of the invoicing process.
Accounts Receivable/Payables
- Manage customer collections, ensuring timely payment of invoices within the agreed credit terms.
- Assess and escalate collection risks and issues to senior management.
- Conduct credit risk management and monitoring for new prospects and existing clients.
- Allocate customer receipts to their respective invoices in the Company’s ERP system, Workday.
- Process required payments, ensuring appropriate authorisation.
- Regularly review and update reports monitoring the financial health of the accounts receivable ledger.
- Ensure the cash book is consistently updated for all relevant bank accounts.
- Facilitate knowledge sharing of financial operations within the wider Finance team.
- Collaborate with peers in the Transaction Services team at our parent company, TMX, on best practices and group initiatives.
Client Support
- Liaise directly with clients to resolve queries relating to invoicing, statements, or payments.
- Maintain accurate client contact information across BARRI, Workday and Microsoft Dynamics CRM.
- Collaborate with client relationship management and sales teams to provide updates on client payment statuses.
Other
- Work with the Finance Operations Manager and Group Controller to integrate new companies into Trayport’s and Vettafi’s financial operations.
- Support the internal and external audits of Trayport and Vettafi companies; assisting the auditors and the wider Finance team.
- Document and maintain key processes.
- Support the wider finance team with administrative tasks.
The Person
Skills:
- Highly organised and structured approach.
- Exceptional attention to detail.
- Process focused with a “systems thinker” mindset.
- Strong relationship-building abilities.
- Results-oriented with the ability to perform effectively under pressure and adhere to tight deadlines.
- Proven ability to manage competing priorities.
- Excellent cross-functional stakeholder engagement skills.
- Proficient in Google Workspace tools (Sheets, Docs, Slides, G+ Community, Forms, etc.) and work management tools such as Monday.com.
- Basic understanding of accounting principles.
Experience:
- Previous experience of invoicing for software services/products with a preference for Salesforce.
- Previous experience using CRM systems.
- Demonstrated ability to work with and extract reports from CRM systems, such as Dynamics, Salesforce, and SalesLogix.
- Experience with cash collection processes and cash applications.
