Financial Assessment & Charging Team Administration Assistant - 05239

Newbury, England, United Kingdom

8/5/2025

Are you an organised and efficient administrator looking for a new challenge within a supportive and inclusive working environment? West Berkshire Council is seeking an Administration Assistant to join the Financial Assessment & Charging Team, based at Market Street Offices in West Berkshire.

Responsibilities

The Financial Assessment & Charging Team undertake financial assessments under the authority’s Charging for Adult Social Care policy for all new and existing users of Adult Social Care Services. This is to enable the Council to comply with the requirements of the Care Act and the Care and Support (Charging and Assessment of Resources) Regulations 2014. You will play a crucial part in providing support to assist the team meet its responsibilities. Reporting to the Team Manager, you will be responsible for a wide range of tasks, including:

• Managing the post, ensuring it is accurately scanned onto the relevant client record in the charging system
• Printing & posting correspondence for clients
• Filing paper records
• Taking minutes of team meetings
• Responding to and dealing with enquiries received via phone, post, electronically or in person
• Generating weekly reports from the charging system for the team to enable them to manage their workloads effectively
• Carrying out any other duties which may be required to support the team
• Maintaining good working relationships with operational staff
  
  

To excel in this role, you should have

• Strong organisational skills, with the ability to prioritise and manage multiple tasks effectively
• Excellent attention to detail, ensuring accuracy and timeliness in all aspects of your work
• Proficient IT skills, including experience with Microsoft Office applications
• Good communication skills, both written and verbal
• A proactive and flexible approach, with the ability to adapt to changing priorities
  
  

We are ideally looking for the successful candidate to work Monday to Friday but can be flexible on the number of hours worked each day.

West Berkshire Council Offer Excellent Employment Benefits Such As

• Flexible working wherever possible between the hours of 07.00-21.00
• Hybrid working wherever possible working 40% in the office
• Access to a wide range of training and development opportunities
• Generous Local Government pension scheme
• Family friendly policies
• A range of local discounts
• Wellbeing Programme including Employee Assistance Programme and employee benefits
• You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.
  
  

Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment

For an informal discussion about this role, please contact Diane Herd, Financial Assessment & Charging Team Manager on 01635 503515 or email [email protected]

Join us at West Berkshire Council and make a positive impact in our community while advancing your career.

Explore everything that a career with West Berkshire Council has to offer here: Working with Us

Equal Opportunities

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

How To Apply

Please now complete a short online application form. You will then be able to upload your CV.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications