Financial Director

About TalkTalk

TalkTalk’s vision is to be the most recommended Wi-Fi provider in the UK by 2028 with a growing, profitable` base. Success requires that we simplify what we do, who we do it with, and reduce the cost of how we do it.

"TalkTalk is the uncomplicated way to get excellent in-home Wi-Fi coverage, we stand out from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry”

Our aim is to deliver simplified & customer delighting Wi-Fi products and a digital customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers.

Role Purpose

This role leads the financial agenda for TalkTalk directly reporting to Chief Financial officer managing a team of 15, shaping strategy and using driver-based insight to enable smarter, faster, more commercial decision making.

It exists to connect financial insight with business performance, partnering across the organisation supporting Talk Talk’s transformation into a leaner, tech-driven company

Location : Manchester or London (with office presence weekly required in Manchester)

Main Responsibilities

Financial Strategy & Performance:

• Lead development and delivery of the TalkTalk financial strategy, ensuring alignment with wider objectives.
• Drive strong financial governance, value creation, performance tracking, and cost discipline across all functional areas.

Business Partnering & Leadership:

• Lead and mentor a team of Core Finance, and commercial business partners who are supporting, agile cross functional squads, to deliver value creation
• Embed a high-performance, agile mindset across the team, with clear accountability for commercial outcomes.

Planning, Budgeting & Forecasting:

• Own the end-to-end budgeting and forecasting cycles, ensuring accuracy, timeliness, and clarity in financial plans.
• Provide strategic insight into key drivers, risks, and opportunities to support business growth and efficiency.

Insight & Decision Support:

• Deliver meaningful, driver-based analysis that converts complex financial data into actionable insight for business leaders.
• Challenge assumptions and influence commercial decisions to maximise ROI and operational effectiveness.

Risk & Governance:

• Maintain robust controls, ensuring compliance with accounting standards, tax regulations, and audit requirements.
• Identify and mitigate financial and operational risks across the Consumer division.

Process & Continuous Improvement:

• Drive simplification, automation, and process efficiency within the finance function.
• Introduce tools and reporting that enable faster, data-led decision-making.

Stakeholder Management:

• Act as a trusted advisor to the Consumer Leadership Team and wider ExCo.
• Collaborate with wider Product, Commercial, and Operational teams to align plans and deliver consistent performance reporting.

Be Yourself. Make an Impact. Join Us.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

What We Offer

• Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
• Collaborative office spaces designed for creative thinking and innovation
• Free on-site parking at our offices
• Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
• Private healthcare for all employees
• Competitive pension scheme and performance-related bonus opportunities
• Free broadband for all employees
• Life event gifts – celebrating milestones like marriages and births
• Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
• Salary sacrifice scheme – save on dental, gym, and more
• Big retail and leisure discounts
• 3 paid volunteering days a year – because making a difference matters to us too