First Line Manager - Hull DCA

Kingston Upon Hull, England, United Kingdom

7/23/2025

Job Overview

Exciting Opportunity

Registered Manager – Learning Disabilities & Autism | Outreach Project Development

Are you ready to lead something special? We're launching a brand-new service supporting individuals with learning disabilities and/or autism, and we’re looking for a passionate, driven Registered Manager

You’ll be at the forefront of shaping a transformative outreach project, building a service from the ground up, and making a real difference in people’s lives every single day.

What makes this role amazing?

• Be part of an innovative new service with real impact
• Lead with purpose and develop a pioneering outreach model
• Opportunities for growth, creativity, and leadership
• Support to achieve Level 5 in Leadership & Management (if not already held)
  
  

If you’re a visionary leader with heart, ambition, and a commitment to inclusion.

First Line Manager

Full time role – 37.5 hours per week

£37,167.31 per annum

First Line Manager – Empowering Lives Every Day

What You’ll Bring

As a First Line Manager, you’ll be at the heart of delivering exceptional, person-centred care. You’ll ensure our services are not only effective and efficient, but also aligned with our core values:

• A sharp eye for detail and a passion for quality.
• A natural ability to lead, inspire, and spot talent.
• A commitment to nurturing teams that deliver outstanding care.
  
  

You’ll be a driven professional, eager to grow and adapt to the evolving needs of the people we support and the teams you lead.

Main duties of the job

Front Line Manager Responsibilities

• Staff Management and Development Ensure that all staff within your service are recruited, inducted, developed, and managed in a professional and supportive manner, in line with organisational policies and values.
• Training and Performance Alignment Identify and address the training and development needs of your team, ensuring these are regularly reviewed and aligned with the strategic objectives of St. Anne’s services.
• Service Quality and Best Practice Promote and implement current best practices in service delivery, ensuring your service remains responsive, effective, and informed by the latest sector developments.
• Client Rights and Environment Uphold and promote the rights, dignity, and wellbeing of clients or residents, ensuring a safe, healthy, and stimulating environment that supports their individual needs and aspirations.
• Personal Development Work collaboratively with your Area Manager to identify and address your own development needs, ensuring your growth aligns with service goals and leadership expectations.
• Client Involvement and Empowerment Maximise opportunities for client participation in service planning, delivery, and evaluation, fostering a culture of inclusion and empowerment.
  
  

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover
  
  

Key Responsibilities

Detailed job description and main responsibilities

• Collaborative Working and Stakeholder Engagement
• Establish and maintain effective working relationships within your team(s), across departments, and with external organisations, agencies, and professionals whose roles intersect with or influence your service area.
• Promote a culture of open communication and collaboration to ensure cohesive service delivery and shared goals.
• Strategic Contribution and Organisational Development
• Actively contribute to the ongoing development and strategic direction of St. Anne’s by identifying and promoting opportunities aligned with the organisation’s overarching corporate aims.
• Participate in the formulation and review of policies, procedures, and service innovations to support continuous improvement and organisational growth.
• Compliance and Governance
• Ensure that you and your team consistently uphold and adhere to St. Anne’s core values, beliefs, policies, and procedures.
• Maintain full compliance with all relevant legal, regulatory, and contractual obligations, ensuring that standards are met or exceeded at all times.
• Service Quality and Accountability
• Take full responsibility and accountability for the quality and effectiveness of the service delivered within your designated area.
• Implement quality assurance measures and regularly review service performance to drive excellence and meet the needs of service users.
• Operational Efficiency and Resource Management
• Proactively implement strategies to minimise service voids, ensuring optimal use of resources and continuity of care.
• Monitor occupancy levels and take timely action to address any gaps, working closely with relevant teams to maintain high service utilisation.
  
  

Person specification

Experience

Essential criteria

• Experience of support/care work relevant to the service
  
  

Qualifications

Desirable criteria

• Current driver licence
• Level 3 qualification in Health and Social Care and/or Management
  
  

St. Anne’s is working to actively promote equality, diversity and inclusion.

We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.

St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• First Line Manager JDPS (PDF, 336.6KB)
  
  

Apply online now

Further details / informal visits contact

Name Sharon Fargher Job title Area Manager Email address [email protected] Telephone number 07960013401 Additional information