Job Description
Position Details:
School or Department: Careers Network
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade/Band: Grade 3
Hourly rate: £14.08 per hour plus holiday entitlement
Casual contract from: 15/09/2025-30/06/2026
Working Hours: 15 hours per week
Advert closing date: 28/07/2025, 23:55pm
Number of positions available: 1
Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham
Background
This role will require the post-holder to begin their role, including training, from week commencing 15 th September 2025.
As part of your application, please outline your availability between Monday 15 th and Thursday 18 th September.
You will be employed at a Grade 3 and receive annual leave entitlement (bookable paid time off) in addition to set leave during the University’s closure days , which we would encourage you to take during assessment periods.
Ready to join our vibrant department? Open to UG, PGT and PGR Home and International students, we encourage applications from all students passionate about supporting their peers and eager to develop their professional skills.
As part of your application please include an up-to-date CV and write a statement that demonstrates your skills and reason for applying to this position.
Role Summary
What you'll do:
- Represent CN: Act as an ambassador and source of insight for the service, demonstrating the professionalism, expertise and friendliness of Careers Network.
- Engage and signpost: Communicate with fellow students about Careers Network and how the service can support them to reach their goals now and into the future.
- Support events: Play a part in the delivery of fun and meaningful events on campus.
What you'll gain:
- Valuable skills: Gain practical experience of stakeholder engagement, digital and query management systems, and student support, to develop strong competencies.
- Real impact: Help fellow students to confidently own their employability journeys.
- Work schedule: Agree a pattern that works around your role, studies and activities.
Main Duties
- Act as an ambassador and source of student insight for Careers Network.
- Develop knowledge of the support, resources and opportunities offered by Careers Network to appropriately guide students at all levels and boost their career-readiness.
- Understand our students’ key employability questions, skills, needs and challenges.
- Act as the first point of contact (online) providing relevant and timely information to students, staff and external providers, answering queries promptly and handling any issues from initial contact to resolution. This will include recognising when queries need to be referred elsewhere.
- Review and quality check our digital content (including Careers Connect, digital platforms and our webpages), sharing feedback at monthly team meetings.
- At times, support Student Engagement Assistants at Careers Corner (our dedicated information hub in Main Library) with student queries and demos of digital resources.
- Support and represent Careers Network at flagship events, including Welcome Week, Careers Fairs, Open Days, UoB Xtra (June), and ad hoc outreach throughout 25/26.
Person Specification
- A current student at the University of Birmingham (any level of study or degree discipline) through the academic year 2025/26.
- Demonstrable interest in and understanding of issues around careers and employability, and / or your personal and professional development.
- Excellent written and oral communication, with the ability to adapt to different groups.
- Proficient IT skills with the ability to learn new systems and knowledge of MS 365, particularly database management systems and Excel.
- Excellent time management, organisation and decision-making skills.
- Strong interpersonal skills, with ability and enthusiasm to engage other students.
- A positive, teamwork, enthusiastic, flexible and problem-solving approach to working.
- Commitment to the working hours and contract duration.
For any informal queries, please contact Jenna Woodman (j.
[email protected])
View our staff values and behaviours here
Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.
The University of Birmingham restricts all students to working up to 20 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence.
You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.
To work you will need to carry out a right to work check.These checks will need to be completed prior to work commencing. 
