Job Description
Position Details:
School or Department: Careers Network
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade/Band: Grade 3
Hourly rate: £14.08 per hour plus holiday entitlement
Casual contract from: 15/09/2025-30/06/2026
Working Hours: 5 hours per week
Advert closing date: 28/07/2025, 23:55pm
Number of positions available: 1
Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham
Background
This role will require the post-holder to begin their role, including training, from week commencing 15 th September 2025.
As part of your application, please outline your availability between Monday 15 th and Thursday 18 th September.
You will be employed at a Grade 3 and receive annual leave entitlement (bookable paid time off) in addition to set leave during the University’s closure days , which we would encourage you to take during assessment periods.
Ready to join our vibrant department? Open to UG, PGT and PGR Home and International students, we encourage applications from all students passionate about supporting their peers and eager to develop their professional skills.
As part of your application please include an up-to-date CV and write a statement that demonstrates your skills and reason for applying to this position.
Role Summary
Training:
- Knowledge of the support, resources and opportunities offered by Careers Network.
- Event registration data collection, employer meet and greet procedures and etiquette.
- Desk-based training on Careers Connect and other relevant platforms or software.
- Familiarisation with University data protection, branding and marketing guidelines.
- Regular updates in any changes of procedures and operations.
- Working knowledge of all key locations and services within the Employer Team.
Benefits:
- Regular, consistent hours throughout the academic year.
- The opportunity to experience working as part of a professional team, office-based and on-campus working, event management, and external engagement work.
- Access to employers, skills workshops, careers experts and employability resources.
- Experience and support to build your confidence and networking skills.
Main Duties
- Act as an ambassador for the service, demonstrating the professionalism, expertise and friendliness of Careers Network to students, employers and staff.
- Action Careers Connect vacancy and organisation approvals using the Careers Network approvals and due diligence processes.
- Represent Careers Network at employer events, including meeting employers and registering students, providing high quality first-line customer service experience.
- Support with the administration and operational delivery of careers fairs: setting up stands; meeting, directing and assisting employers; registering students.
- Collaborate with the Student Engagement Manager and Student Communications Assistants to create employer-focused social media, blog, video and podcast content.
- Assist the Employer Team with organisation and general administrative office duties, such as data entry, preparing signage and paper materials.
- Assist with the maintenance of employer contact databases, ensuring that the information we hold is accurate and kept up to date.
- Other duties and ad-hoc tasks supporting projects for the Employer Relations Team.
Person Specification
- A current student at the University of Birmingham (any level of study or degree discipline) through the academic year 2025/26.
- Demonstrable interest in and understanding of issues around careers and employability, and / or your personal and professional development.
- Demonstrable experience of professionalism, providing excellent customer service / support, and confidence in speaking to customers and students on a one-to-one basis.
- Excellent written and oral communication, with the ability to adapt to different groups.
- Strong attention to detail, organisation and time-management skills.
- Digital literacy and adaptability, and ability to use MS Office / MS 365 programmes.
- Strong interpersonal skills, tact and diplomacy, with enthusiasm to engage others.
- Understanding of marketing a product or service, content creation and social media.
- Flexibility in switching between both creative and administrative tasks.
- A positive, teamwork, enthusiastic, flexible and problem-solving approach to working.
- Commitment to the working hours and contract duration.
For any informal queries, please contact Jenna Woodman ( [email protected])
View our staff values and behaviours here
Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.
The University of Birmingham restricts all students to working up to 20 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence.
You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.
To work you will need to carry out a right to work check.These checks will need to be completed prior to work commencing. 
