Fleet Sales Account Manager

Role: Fleet Account Manager - Hybrid working

Location: Marshall Volkswagen

Salary: up to £28,500 plus OTE of £55,000, Uncapped bonus, and Company Car (business mileage expensed)

Hours: 45 hour working week, Monday to Friday from 8am to 6pm

Benefits: 25 days annual leave plus bank holidays, Ben – Employee Assistance Programme, Discounted Car Purchase Scheme & Colleague Car Benefit Offers, life assurance and pension scheme

This role is offered on a hybrid basis, with the only requirement being within a commutable radius of any one of our Volkswagen stores.

The Role

We are seeking a Commercial Vehicles Fleet Account Manager to join our Volkswagen franchise and work to build a pipeline of vehicle sales to local and national business customers. Working as part of our sales team, this role offers you the opportunity to put your relationship-building skills to use with different businesses (business mileage is paid).

What does a Fleet Account Manager Do?

You will work in one of our 130+ dealerships representing both Marshall and one of our 25 vehicle brands. Working as part of a sales team, you’ll be responsible for reaching out to local business customers to assess their business vehicle needs and converting these to vehicle, finance and insurance sales. You will manage the end-to-end business customer experience, ensuring options are tailored to business customer needs. Day to day, you will:

• Identify local businesses with a requirement to purchase new and used vehicle sales
• Guide business customers through their purchase, providing outstanding customer service as the face of both Marshall and the vehicle brand
• Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras
• Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
• Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
• Manage the vehicle handover process, ensuring compliance with process
• Adhere to Marshall and industry regulations relating to the sale of vehicles, finance and insurance

Do I need experience?

To be successful as a Fleet Account Manager, you will have previous experience in a vehicle sales capacity, ideally including B2B sales experience. In addition to your previous experience, the key attributes we look for are:

• Influencing skills with the ability and confidence to convert enquiries to sales
• Excellent customer management skills to build long lasting relationships
• Professionalism, with a commitment to adhering to process and procedure
• Individuals who demonstrate the Marshall Values of People, Customers, Integrity and Innovation