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Fluent Commerce Architect (OMS architecture, Retail Order Flows, Fluent Console, JSON-based Workflows)
Location: London – hybrid
Type: Permanent/Contract inside IR35
Start Date: ASAP
We are seeking an experienced and hands-on Fluent Commerce Architect to lead the design and delivery of a group-wide Order Management System (OMS) as part of a multi-year retail transformation programme. This is a strategic, high-impact role focused on driving architectural design, implementation, and integration of Fluent Commerce across a multi-brand retail environment.
Key Responsibilities:
- Lead the technical design and architecture of a Fluent Commerce-based multi-brand OMS.
- Translate business requirements into Fluent data models, workflows, and integrations.
- Configure Fluent Console and build JSON-based workflows tailored to brand-specific order flows and SLAs.
- Design middleware and data adapters to integrate with legacy systems, WMS, CRM, PIM, and financial platforms.
- Define and document event-driven, API-first architecture models (e.g., sequence diagrams, PO lifecycles).
- Collaborate with internal and external teams, including Fluent Commerce, to align on product capabilities and best practices.
- Provide hands-on leadership through discovery, build, testing, and deployment phases.
What you will bring:
- Minimum of 8+ years in architecture roles, including 5+ years in large retail transformation programmes.
- Proven delivery of Fluent Commerce implementations at scale.
- Strong background in OMS architecture and retail order lifecycle orchestration.
- Hands-on expertise with Fluent Console and JSON-based workflows.
- Deep understanding of retail fulfilment models: MTO, DSV, drop-ship, ship-from-store, returns, etc.
- Experience integrating with legacy systems via middleware or API gateways.
- Excellent communication and documentation skills; able to liaise across business and technical teams.
Hurry and apply for a more detailed conversation!
#UST
Skills
OMS architecture,Retail Order Flows,Fluent Console,JSON-based Workflows