FOH Commercial and Operations Manager
Company
Location
London, England, United Kingdom
Posted At
7/22/2025
Advertise with us by contacting: [email protected]
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Description
Job Description
An exciting opportunity to be part of a dynamic team working in a creative and rewarding environment, being part of Lewisham's vibrant creative culture.
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Are you a dynamic and motivating leader ready for an exciting opportunity?
Are you self motivated with a proven track record of commercial income generation with a particular focus on bars, Front of House and event revenue?
Do you have an eye for detail and multi tasking?
Are you ready to become part of a team passionate about the arts and culture in the community?
What’s the role ? ……
To build on the recent reopening of the iconic Broadway Theatre and new hire space, increase revenue and standards of service by effectively promoting and developing ancillary sales throughout the venue. To generate income by developing use of the new spaces for commercial hires.
To oversee the FOH operation, establish of a new daytime bar, touchdown space and wedding offer.
To ensure operational compliance is met throughout the venue and maintain appropriate records.
Effectively manage the venues three bars, function rooms and Front of House operation to achieve profitability. Act as Duty Manager for events.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
You will be detail oriented with a proven track record in Income Generation, Operational Compliance and leading a Front of House operation within a theatre/venue setting.
Can ensure Health and Safety compliance is met and work across a broad range of tasks and skill sets. You will be keen to implement dynamic ways to promote bar events, weddings and oversee the opening of a daytime bar operation.
You will drive income across the bars and FOH operation whilst monitoring spend and excellent standards of customer care.
Location
The job is primarily based in Broadway Theatre, Rushey Green, Catford, London, SE6 4RU.
Special conditions
Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact:
Carmel O' Connor - Theatre Manager/Principal Producer:
[email protected] (before 4th August only) or
Sidra Hill-Reid - Head of Community Education and Cultural Assets:
[email protected] (before 4th August only).
Please provide a mobile number in your email as we will contact you by phone only and will not respond directly by email.
Please click here to view the Job Description and Person Specification
Salary
Salary: £42,861-£44,430 per annum (PO1) (Plus enhancements for regular evenings and weekends)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email [email protected] and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
LinkedIn Facebook Twitter Instagram
An exciting opportunity to be part of a dynamic team working in a creative and rewarding environment, being part of Lewisham's vibrant creative culture.
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Are you a dynamic and motivating leader ready for an exciting opportunity?
Are you self motivated with a proven track record of commercial income generation with a particular focus on bars, Front of House and event revenue?
Do you have an eye for detail and multi tasking?
Are you ready to become part of a team passionate about the arts and culture in the community?
What’s the role ? ……
To build on the recent reopening of the iconic Broadway Theatre and new hire space, increase revenue and standards of service by effectively promoting and developing ancillary sales throughout the venue. To generate income by developing use of the new spaces for commercial hires.
To oversee the FOH operation, establish of a new daytime bar, touchdown space and wedding offer.
To ensure operational compliance is met throughout the venue and maintain appropriate records.
Effectively manage the venues three bars, function rooms and Front of House operation to achieve profitability. Act as Duty Manager for events.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
- Enhancements for regular evening and weekend working
You will be detail oriented with a proven track record in Income Generation, Operational Compliance and leading a Front of House operation within a theatre/venue setting.
Can ensure Health and Safety compliance is met and work across a broad range of tasks and skill sets. You will be keen to implement dynamic ways to promote bar events, weddings and oversee the opening of a daytime bar operation.
You will drive income across the bars and FOH operation whilst monitoring spend and excellent standards of customer care.
Location
The job is primarily based in Broadway Theatre, Rushey Green, Catford, London, SE6 4RU.
Special conditions
- Regular weekend and holiday season working is required for this job
- Requires regular evening and weekend and unsocial hours working
- Enhancements for regular evenings and weekends working
Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact:
Carmel O' Connor - Theatre Manager/Principal Producer:
[email protected] (before 4th August only) or
Sidra Hill-Reid - Head of Community Education and Cultural Assets:
[email protected] (before 4th August only).
Please provide a mobile number in your email as we will contact you by phone only and will not respond directly by email.
Please click here to view the Job Description and Person Specification
Salary
Salary: £42,861-£44,430 per annum (PO1) (Plus enhancements for regular evenings and weekends)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email [email protected] and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
LinkedIn Facebook Twitter Instagram
Advertise with us by contacting: [email protected]
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