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Job Title: Food & Beverage Assistant
Location: Caledonian Hotel, Ullapool
Accommodation: Live-in available (chargable)
Job Type: Full-time / Part-time
Salary: Competitive + Tips
About Us
We are a welcoming 3-star hotel located in the heart of Ullapool, offering a warm and friendly environment for both guests and staff. With a focus on excellent customer service and a relaxed atmosphere, we are looking for a dedicated Food & Beverage Assistant to join our team.
Key Responsibilities
- Greet and serve guests in the restaurant, bar, and lounge areas
- Take food and drink orders accurately and efficiently
- Deliver food and beverages to tables in a timely manner
- Ensure cleanliness and hygiene standards are maintained at all times
- Assist with setting up and clearing down for service
- Handle guest queries and complaints professionally
- Work closely with kitchen and bar staff to ensure smooth service
- Support with stock rotation and replenishment
Requirements
- Previous experience in a similar role is desirable but not essential
- Excellent communication and interpersonal skills
- A positive attitude and willingness to learn
- Ability to work well under pressure and as part of a team
- Flexibility to work shifts, including evenings, weekends, and holidays
- Fluent in English; additional languages are a plus
What We Offer
- Live-in accommodation (private/shared room, meals included)
- Competitive salary with tips
- Staff discounts on food and beverages
- Training and development opportunities
- Friendly and supportive team environment
- Beautiful location with access to local amenities and nature
