Food & Beverage Assistant (Live-In Available)

CompanyBespoke Hotels

LocationUllapool, Scotland, United Kingdom

Posted At1/18/2026

UK Visa Sponsorship Analytics

Occupation Type

Waiters and waitresses

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

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Description

About The Role

We are seeking an enthusiastic and guest-focused Food & Beverage Assistant to join our team in our 83-bedroom hotel situated in the stunning North West Highlands of Scotland. You will play a key role in delivering warm hospitality and exceptional service across our dining areas, bar, lounge, and events spaces.

This is a hands-on role suited to someone who thrives in a friendly, fast-paced hospitality environment and enjoys creating memorable experiences for guests.

Key Responsibilities

Restaurant & Bar Service

Provide professional, welcoming, and attentive service to all guests
Take food and drink orders accurately and efficiently
Serve meals, beverages, and afternoon teas according to hotel standards
Prepare and serve alcoholic/non-alcoholic drinks (training provided if needed)
Ensure bar, restaurant, and lounge areas are clean, tidy, and well-presented

Guest Experience

Deliver friendly, positive, and personalised service at all times
Assist guests with menu recommendations and dietary requirements

Resolve guest queries or escalate to management as required

Maintain a strong understanding of daily menus, specials, and promotions

Operations & Teamwork

Set up, clear, and reset tables efficiently
Assist with breakfast, lunch, dinner, and event service as scheduled
Follow all food safety, hygiene, and health & safety procedures
Support colleagues across different service areas when required
Handle payments, operate tills, and maintain accurate cash handling processes

Essential

Skills & Experience

A positive attitude and passion for hospitality
Excellent communication and customer service skills
Ability to work well under pressure in a fast-moving environment
Reliability, punctuality, and strong teamwork skills

Desirable

Previous experience in a bar, restaurant, or hotel environment
Basic understanding of food hygiene and allergens (training available)
Experience handling point-of-sale systems

Working Conditions

Flexible shifts including mornings, evenings, weekends, and bank holidays
Seasonal and permanent positions may be available
Standing/walking for extended periods and occasional lifting
Staff accommodation may be available (optional to include)

What We Offer

Competitive pay and share of gratuities
Staff meals on duty (if applicable)
Uniform provided
Training and development opportunities
Supportive team environment
Stunning location in the Scottish Highlands

Being Bespoke

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.