Food & Beverage Manager

Job Title: Food and Beverage Manager

Location: Ullapool

Department: Food & Beverage

Reports To: General Manager / Operations Manager

Employment Type: Full-Time

Salary: Competitive, based on experience

Job Summary

We are seeking a proactive and experienced Food and Beverage Manager to lead and oversee all F&B operations in our 3-star hotel, including breakfast service, dinner service, café operations, and private functions. This hands-on role requires a strong leader who can manage a diverse team, maintain high service standards, and ensure smooth day-to-day operations—including split shifts and close downs.

Key Responsibilities

Operational Leadership

• Oversee daily operations across breakfast, dinner, café, and function areas.
• Ensure smooth transitions between service periods and manage shift planning, including split shifts and close downs.
• Maintain high standards of cleanliness, presentation, and guest service throughout all F&B outlets.
  
  

Team Management

• Lead, train, and motivate the F&B team to deliver exceptional service.
• Manage rotas, shift allocations, and staff performance.
• Support recruitment and onboarding of new team members.
  
  

Guest Experience

• Ensure a warm, professional, and consistent guest experience across all F&B touchpoints.
• Handle guest feedback and resolve issues promptly and professionally.
• Collaborate with Front Office and Kitchen teams to ensure seamless service.
  
  

Functions & Events

• Coordinate and manage private functions, weddings, and group bookings.
• Liaise with clients to ensure event requirements are met and executed to a high standard.
• Oversee setup, service, and breakdown of function spaces.
  
  

Financial & Compliance

• Monitor budgets, stock levels, and supplier relationships.
• Ensure compliance with health & safety, food hygiene, and licensing regulations.
• Assist with menu planning, pricing, and promotions in collaboration with the Head Chef.
  
  

Requirements

• Proven experience in a supervisory or management role within hotel F&B operations.
• Strong understanding of breakfast, dinner, café, and function service standards.
• Excellent leadership, communication, and organisational skills.
• Ability to work flexible hours, including split shifts, weekends, and evenings.
• Knowledge of food safety, licensing laws, and health & safety regulations.
• Familiarity with POS systems and stock control procedures.
  
  

Desirable

• Formal hospitality or F&B qualifications.
• Experience in rural or destination hotels.
• Passion for local produce and Scottish hospitality.
  
  

Benefits

• Competitive salary and performance-based incentives.
• Staff meals and uniform provided.
• Opportunities for career development and training.
• Staff discounts on F&B and accommodation.