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Join our digital revolution in NatWest Digital X
In everything we do, we work to one aim. To make digital experiences which are effortless and secure.
So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Job Description
Join us as a Fraud Prevention Manager
- We’re looking for a fraud prevention specialist with expert knowledge of fraud and scam threats across the bank
- Every day, you and your team will help to keep our customers safe by researching and assessing threats and socialising these with key stakeholders
- This is your chance to make a far-reaching impact across our bank, as you deliver a fundamental part of our strategy to help us reduce criminal activities
What you’ll do
This role will see you leading and developing a team of highly skilled analysts to improve our knowledge of the fraud threat landscape. You’ll coach and train your colleagues too, helping them to understand our franchises, products and services so they can assess fraud threats and make suggestions for fraud prevention solutions that protect our customers, processes, and products.
You’ll use visuals to convey the threat landscape, sharing data and insights in an engaging way for your stakeholders and signpost the tools that can be used to help them make important decisions.
You’ll also be:
- Monitoring fraud trends and using your analysis to protect our customers against financial crime and loss
- Engaging with industry stakeholders and vendors, completing horizon scanning to identify future threats
- Providing threat advice for fraud-related projects, strategy enhancements, delivery systems, stakeholders and customer journey owners involved in real-time transactions
- Helping report risk in different business areas, working with stakeholders to help quantify and document this
- Support strategic fraud and product decisioning sharing threat insights and identifying potential gaps and necessary tools
- Engaging with future technologies assess the capability, benefits and threats and presenting these to relevant stakeholder groups
The skills you’ll need
We’re looking for someone who is an expert in fraud and scam prevention and understands the application of fraud systems, statistical models, tools, and analysis techniques.
You’ll also need:
- Knowledge of fraud prevention, fraud threat environments, and banking industry responses to fraud including legal and regulatory policies
- An understanding of data management practices, including advanced analytics and data translations for stakeholders
- Broad knowledge of financial services and how fraud has a wider business impact on key outputs and processes
- An awareness of fraud in a commercial environment
- Fantastic stakeholder management skills and the ability to build relationships with executives