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Description
Are you someone who takes pride in creating an exceptional first impression? We're looking for a professional and welcoming Front of House Assistant with a hospitality focus to join our team in Bristol. As the first point of contact for visitors and callers, you'll play a key role in representing VWV, offering a warm, friendly, and professional welcome to everyone who steps through our doors or gets in touch.
About The Role
As a Front of House Assistant, you'll play a key role in creating a welcoming and professional environment. Your day-to-day tasks will include processing and confirming meeting room bookings, setting up and managing meeting spaces, and ensuring hospitality areas are clean, tidy, and well-stocked with refreshments. You'll also support the hosting of events by greeting guests, assisting with IT queries, and ensuring everything runs smoothly from start to finish. Additionally, you'll handle incoming deliveries, raise any concerns where appropriate, and carry out other reasonable tasks as directed by your Team Lead or Manager.
This role is ideal for someone who genuinely enjoys the hospitality side of front-of-house work and takes pride in delivering great service. Please note that there is an expectation for flexibility, with some early starts and evening finishes required to support events and business needs.
In return for your hard work and dedication, you'll be part of a welcoming and supportive team where your role really matters. You'll be working in a professional environment where high standards are valued, and you'll be encouraged to bring your best self to work every day.
About You
You're someone who naturally puts people at ease, with a positive attitude and a genuine desire to help others. You've worked in a hospitality or a front of house role before, so you know what great service looks like – and you take real pride in delivering it every time.
You're a strong communicator, well presented, and comfortable juggling a few things at once without getting flustered. You're happy using Microsoft Office and email, and you're quick to learn new systems. Most of all, you're a team player who brings energy, enthusiasm, and a can-do approach to whatever the day brings.
If you're looking for a role where you can make a real difference every day – and be part of a supportive, professional team – we'd love to hear from you.
For more details of the essential and desirable experience we're looking for, please click on the attached job description link.
Where Will I Be Working?
Whilst as a firm we do offer a hybrid working model, there are some roles that require 100% office attendance due to business need. As a Front of House Assistant , you will be expected to be based in our Bristol office Monday - Friday.
Why Choose Us?
There are so many reasons to stop and explore us further. We're known for our friendly and welcoming culture where teamwork and collaboration is key. There's no pigeon-holing or glass ceilings here, just a professional yet relaxed culture where you can be yourself. We invite you to watch this short video on the right-hand side to see what our own people have to say about us.
Here at VWV, we can offer an exciting array of benefits and are passionate about creating an inclusive workplace that promotes and values diversity. We're striving to create an environment where everyone, regardless of background, can reach their full potential. If you require any special adjustments to be made in order to be considered for this vacancy, please call our recruiter as we're happy to make the necessary adjustments and allowances.
How To Apply?
All you need to do is click on the 'Apply Now' button to attach your CV and a short covering letter explaining why you think this role is the opportunity for you.
Applications will be reviewed on a rolling basis, and the role may be closed at short notice if a suitable candidate is found.
Recruitment Agencies
We're in a period of exclusive direct sourcing for this role and are not accepting applications from agencies. We politely request therefore that you do not send candidates through. Any named or anonymised profile or CV sent to us will be deemed an unsolicited approach and treated as a gift
