Fulfilment Cost Optimization Manager (Chinese Speaker), FBT, TikTok Shop

Responsibilities
About the Team
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.

We are looking for a Cost Manager to join our Fulfillment Operations team, responsible for the fulfillment cost analysis and management in Europe

Responsibilities
- Build and manage the end-to-end cost structure of European local warehouse and distribution operations, including warehouse rent, operations, equipment depreciation, packaging materials, pickup, and last-mile delivery. Develop dynamic cost monitoring models and regularly deliver cost analysis reports to accurately identify variances and cost-reduction opportunities.
- Identify key logistics cost pain points across core European markets (UK, Spain, Germany, Italy, France, etc.), design targeted cost-reduction initiatives, drive implementation, and quantitatively evaluate cost-saving results.
- Support the commercial team in cost negotiation and modeling with European logistics service providers; optimize logistics costs through supplier consolidation and identification of cost-efficiency opportunities.
- Establish a cost evaluation framework for logistics and warehouse service providers to identify cost improvement opportunities and phase out high-cost, low-efficiency partners.

Qualifications

Minimum Qualifications
- Bachelor's degree and above. Minimum 5 years of experience in UK & Europe cross-border logistics or warehouse and distribution cost management, with proven success cases in cost-reduction initiatives.
- Proficient in both Chinese and English as working languages, with the ability to conduct business communication fluently in order to closely work with cross-border team in China.
- Strong understanding of UK & Europe cross-border logistics and local warehouse & distribution cost structures.
- Proficient in cost breakdown analysis, ROI modeling, and supplier negotiation.
- Advanced Excel skills and experience using BI tools to build cost analysis and monitoring models.
- Familiar with European VAT policies, warehouse labor cost structures, and logistics service provider pricing mechanisms; strong awareness of supply chain risk management.

Preferred Qualifications
- Demonstrated experience leading large-scale or multi-country cost optimization projects across key European markets (e.g, UK, Germany, France, Italy, Spain, etc.).
- Hands-on experience supporting commercial negotiations with European 3PLs, carriers, or fulfillment service providers.
- Experience in building standardized supplier cost evaluation or benchmarking frameworks.
- Background in e-commerce, FBT, or high-volume fulfillment logistics environments

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​
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Diversity & Inclusion​
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we

are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​