General Assistant (Cleaner) - until 28th Feb 2026

Hey! We’re the LTA and we’re pleased to meet you! 👋

The LTA's vision is ‘Tennis Opened Up’, and our mission is to transform communities through tennis, focusing on three areas – making tennis welcoming, enjoyable and inspiring to everyone.

The Role

The General Assistant plays a key part of the team in supporting the Operations Team’s delivery at the NTC - ensuring excellence in service, aligned with the new standards and vision of the NTC.

The General Assistant is responsible for presentation standards, cleaning, and the delivery of all setup logistics for meetings, functions, and events.

This role will require flexibility to work daytimes, evenings and weekends via rota shifts, as required.

The working pattern for this role is up to 18 hours per week, flexible over a 7 day week (rota basis).

Please note, applications close at midnight on Sunday 17th August 2025.

Interviews will be taking place in-person at the National Tennis Centre on 19th, 20th and 23rd August.

Key Accountabilities

Housekeeping & Cleaning

• Working as part of the team to ensure all NTC facility areas are cleaned daily to the highest standard.

• Working with the housekeeper on shift, ensuring all residential rooms are cleaned and refreshed daily, providing a ‘5-star’ service for our guests, including clean towels are always available for users.

• Take part in weekly deep cleans of the building, being responsible for areas of focus as agreed by the duty manager.

• Ensure all meetings, rooms, functions, and events are set-up as required and presented with excellence, working in partnership with the catering department where appropriate.

General

• Assist in supporting the smooth operation of the car park, during busy periods.

• Support duty management shifts as required by the Operations management team.

• Work within H&S guidelines, always using equipment and products appropriately.

Life at the LTA

The LTA, through its vision 'Tennis Opened Up', is committed to creating an inclusive environment where all colleagues feel included and a strong sense of belonging. We particularly welcome applications from people from ethnically diverse communities, deaf and disabled people, members of the LGBTQ+ community and people with lived experience of the UK's many and varied communities.

Read some of our colleague testimonials below and find out more here

• “As a new mum, I’ve appreciated the LTA’s newly enhanced benefits, which have supported me during maternity leave and in my return to work. In total, I have been with the LTA for four years and love the diversity of my role.”

• “Everyone's respected in terms of the culture, ethnicity, and the background, so you don't feel inequal in any capacity. I remember how supportive my team had been during Ramadan, being fully understanding of its requirements and flexible with my work schedule.”

• “As a new starter at the LTA, my experience has been overwhelmingly positive. Being a tennis fan, I was excited to join the organisation, and from day one, I’ve been impressed by everyone’s dedication to our mission of 'Tennis Opened Up', as well as promoting diversity, inclusion, and sustainability."

Find out more about the role, and our amazing LTA benefits via the link provided.