General Manager

General Manager – Mixed-Use Estate

London

We are seeing an experienced estate, portfolio or campus leader with a proven track record operating at senior level within complex, mixed-use or multi-asset environments.

The estate operates under a long-term ownership model and requires integrated operational leadership across multiple uses, stakeholders and service partners. The role sits within a mature, high-profile environment where quality, resilience and consistency of performance are critical to protecting long-term value.

This appointment is comparable to senior leadership roles found across large estates, campuses and mixed-use portfolios, where operational excellence, stakeholder management and commercial awareness must be balanced at scale.

The Role

The General Manager will hold overall responsibility for the day-to-day operation, leadership and performance of the estate.

This is a senior leadership position, responsible for setting operational direction and acting as the principal point of accountability across the estate. Working closely with ownership, asset management and strategic partners, the role focuses on ensuring a safe, compliant and high-performing environment while supporting long-term commercial and investment objectives.

The position requires strong operational judgement, technical credibility and the ability to lead confidently within a complex, multi-stakeholder context.

Key Responsibilities

• Provide senior operational leadership across the estate, ensuring a safe, compliant, resilient and consistently high-quality environment.
• Act as the primary senior interface with occupiers, partners, local authorities and external stakeholders.
• Lead and oversee managing agents and service partners, holding them accountable for performance against agreed standards and KPIs.
• Translate ownership and asset management objectives into effective operational delivery.
• Ensure estate operations support long-term value, quality of environment and occupier satisfaction.
• Build, lead and develop a high-performing estate leadership team, embedding clear accountability and professional standards.
• Lead operational coordination and communication during periods of change, development or estate transition.
• Champion sustainability, responsible estate management and continuous improvement initiatives aligned with long-term strategy.

About You

You will bring:

• Strong technical and operational expertise across estate management, facilities, compliance and risk.
• A confident, credible leadership style with the ability to operate effectively at senior stakeholder level.
• A commercial and strategic mindset, aligned to long-term ownership and value creation.
• Experience leading large, multi-disciplinary teams and complex service partner models.
• The ability to balance operational discipline with collaboration and long-term thinking.

This is a rare opportunity to step into a senior estate leadership role offering scale, influence and long-term impact within a complex London environment.

For further information or to apply, please contact the team at The Management Recruitment Group (MRG).