General Manager-Grid Faeries

Job description:

We’re looking for a commercially-minded, delivery-focused individual to lead the development of our Grid Faeries proposition — our new portable battery venture & new grid connection project for the outdoor events industry. This role sits at the intersection of strategy, innovation, and execution.

You’ll take this idea from early proposition development through to market launch, overseeing product development, operations, and business development efforts for our newly established Grid Fairies business unit. This cross-functional role is critical to driving innovation, operational excellence, and market expansion in this field.

The ideal candidate is a problem solver, systems thinker, and builder with a track record of delivering results and P&L growth across multiple business functions.

Key Responsibilities:

Product Development

• Lead the development of the commercial proposition for Grid Faeries, including market segmentation, value proposition, pricing strategy, and go-to-market model.
• Define the target customers and use cases, balancing technical feasibility with commercial viability.
• Establish product roadmaps, define KPIs, and ensure timely, high-quality delivery.
• Conduct market and competitor analysis to identify growth opportunities.
• Build the business case and commercial model to support investment and potential scale-up.

Operations Management

• Oversee day-to-day operations (including all customer contact) to ensure efficiency, scalability, and profitability.
• Build and optimise processes across value chain, customer support, and internal systems.
• Implement data-driven decision-making frameworks and operational dashboards.
• Manage cross-functional teams to meet performance targets and quality standards.

Business Development

• Identify and develop strategic partnerships, routes to market and new revenue channels.
• Lead go-to-market strategies for Grid Fairies proposition.
• Negotiate deals and manage key client and partner relationships.
• Analyse business trends to drive sustainable growth and market penetration.

About You

• Demonstrable experience across product management, operations, and/or business development.
• Proven leadership in cross-functional teams and complex project management.
• Strong analytical, financial, and strategic thinking skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Experience in a startup, high-growth, or tech-driven environment is a plus.

• Commercially sharp: You’ve built or scaled commercial propositions before — ideally in a B2B or infrastructure-heavy setting.
• End-to-end ownership mindset: You’re as comfortable writing a business case as you are pitching a client or solving an ops problem on-site.
• Entrepreneurial but structured: You can work through ambiguity, but you know how to bring order and focus to fast-moving projects.
• Credible operator: You can hold your own with technical, finance, and leadership stakeholders and get things over the line.
• Sector experience (bonus): Energy, renewables, infrastructure, or large-asset B2B sales would be useful, but not essential.

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution

Volunteering Day

Hybrid Working

Various company discounts (including shops, gyms, days out and events)

Holiday of 25 days (plus bank holidays) & ability to buy/sell days

Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.