German Fundraising Advisor

Experience the power of a game-changing career

Are you Passionate about building relationships and establishing trust with supporters with a view to securing ongoing donations. This exciting role is perfect for a people’s person. We want applicants who are enthusiastic and motivated, people who are willing to go the extra mile to exceed our customer’s expectations.

As a Fundraising Advisor, you’ll need to be empathetic and patient with a friendly and bubbly personality without compromising on professionalism.

If you’re ready to take up a new challenge then put your passion for communication to good use and apply today!

Career growth and personal development

This hybrid, full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. Working from the comfort of your home and on-site in our Newcastle office twice weekly, we’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

• Dealing with donors on behalf of a leading humanitarian organization through outbound calling, email, chat & social media.
• Passionate about building relationships and establishing trust with supporters with a view to securing ongoing donations.
• Being able to work professionally and efficiently dealing with donors to maintain and drive great results.

Qualifications Required

• Excellent communication skills in English and German, both oral and written.
• Ability to influence others.
• A minimum of 6-12 months’ experience within a customer focused role.
• A passion to deliver exceptional results.
• An adaptable approach when dealing with supporters.
• Ability to maintain confidentiality.
• Effective listening skills.
• Excellent interpersonal skills with the ability to build rapport.
• Strong attention to detail.
• PC literate with the ability to use multiple systems.

Preferred:

• Previous experience within a fundraising role

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

• A competitive salary of £12.75 per hour with fortnightly pay
• 28 days of vacation
• Pension Scheme: auto enrolment after 92 days employment (if eligible)
• Employee Assist Program: a range of support and resources, accessed free
• Benefex Employee Savings: access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources
• 0% Joining fee and discounted membership at PUREGYM
• Comprehensive UNUM Dental cover enabling you to claim back costs of dental care for you and your dependents
• Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)
• Group Life Assurance: open to all UK employees from day 1 of employment
• Eyecare vouchers
• Refer a Friend incentive

Travel

2 days per week on site

Address: The Rocket, Stephenson Quarter, Newcastle upon Tyne NE1 3SA