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Job Description
As a Product Manager on the Global Banking Sales Experience and Insights Delivery team, you will have the opportunity to shape the strategic vision and delivery of innovative solutions that improve the efficiency and effectiveness of Global Banking sales teams. You will work closely with partners across Product, Engineering, Design, and Data to ensure the timely development and deployment of high-impact sales capabilities, while defining the strategic roadmap of critical portions of the broader Sales Enablement program.
Job Responsibilities
- Develop and communicate a compelling product vision and strategy that aligns with the broader organizational goals. Set measurable Objectives and Key Results (OKRs) to track impact and drive accountability.
- Lead and inspire cross-functional teams, including Design, Engineering, and Business partners, to co-create the target state experience for front office teams. Translate this vision into well-defined requirements for development.
- Oversee the discovery and analysis of user needs, business requirements, technical limitations, and regulatory constraints. Ensure the creation of comprehensive Product Requirements Documents (PRDs) and user stories.
- Partner closely with senior stakeholders across the Commercial & Investment Bank to align on roadmap prioritization and ensure strategic initiatives are effectively executed.
- Conduct qualitative and quantitative analyses using data from multiple sources. Utilize insights to inform feature design, track user adoption, and evaluate program success.
- Collaborate with Engineers, Architects, and Scrum Masters to manage product releases. Define and oversee end-to-end testing to ensure high-quality deliverables.
- Develop and implement roll-out and communication strategies for new capabilities and features. Partner with key support and training teams (e.g., Customer Success) to ensure seamless adoption and user satisfaction.
Required Qualifications, Capabilities, And Skills
- 5+ years of experience in product management or business analysis for a software product.
- Proven track record of leading cross-functional teams and driving strategic initiatives to successful outcomes.
- Deep understanding of user-centric design principles, software development lifecycle, business process analysis, and software testing.
- Exceptional verbal and written communication skills, with the ability to tailor messages to diverse audiences, including senior executives.
- Strong quantitative and qualitative problem-solving skills, with the ability to turn complex analyses into actionable recommendations.
- Familiarity with basic software and data engineering concepts (e.g., micro front-end architecture; APIs; structured vs. unstructured data).
Preferred Qualifications, Capabilities, And Skills
- Experience working with Customer Relationship Management (CRM) software.
- Experience in product management, preferably within a financial services firm, tech firm, or startup.
- Proven success in leading digital transformation initiatives, including journey design, prototyping to scale, and tech innovation projects. Strong interest in operating model design and business strategy.
- Familiarity with data analysis and visualization tools including Python, Tableau, and QlikSense
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
