Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What You’ll Do
Customer Loyalty is one of the main strategic priorities for Vodafone. To reward our Loyal customers, we have developed the Vodafone Happy Rewards program, that offers Vodafone customers exclusive access to products and services from some of the world’s most iconic global brands, at preferential terms. Entirely developed and owned by Vodafone Group, the program is now living across eight countries and continues to expand its reach and impact.
We are currently seeking an experienced professional to help drive the evolution and optimization of our Global Offers portfolio, ensuring it remains fresh, competitive, and aligned with our customer-first vision.
- Develop & manage the Global Rewards Partnerships Portfolio to balance global brand partnerships with local market relevance.
- Define and regularly refine the brand portfolio strategy to support Vodafone Markets and Partner Markets’ reward programs.
- Identify and propose new partnership opportunities and synergies to enhance the Vodafone Happy Rewards Platform.
- Build and maintain strong relationships with global brands to secure compelling offers for Vodafone Happy users.
- Lead end-to-end contract negotiations, including customer benefits, commissions, and commercial terms, while coordinating all internal stakeholders involved in the signing process.
- Gain a deep understanding of partners’ business models and objectives to co-create mutually beneficial campaigns
- Leverage insights into local market customer preferences to drive relevant and engaging reward offers.
- Design, coordinate and roll out the global deals to local markets in line with their strategy and local insights.
- Facilitate and support local market deals signing up and work with local teams on their strategy formulation & portfolio make-up composition.
- Monitor brand and campaign performance, using insights to drive continuous improvement.
- Contribute to revenue growth through marketing fees and transaction-based commissions.
Who You Are
- Proven customer-centric mindset with outstanding written and verbal communication abilities
- In-depth knowledge of online marketing and digital business models
- Established professional network in relevant industries is a plus.
- Demonstrated success in marketing, sales, affiliate marketing, or similar roles, with a track record of driving measurable results
- Established professional network in relevant industries is a plus
- Bachelor’s degree required; advanced degrees or relevant certifications are a plus
- Certifications in marketing or project management are highly valued
- Hands-on experience with phone, email, and social selling techniques
- Proficient in Microsoft Excel and PowerPoint
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's In It For You
Yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
Who We Are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
