Company Description
Join a dynamic and forward-thinking organization dedicated to enhancing global security and safeguarding communities.
We are a leader in the security industry, committed to innovation, excellence, and integrity.
As a
Global Intelligence Manager, you will play a vital role by leading a team of Intelligence Analysts working 24/7 to deliver regional intelligence products and services to Securitas and Securitas’ customers.
- Salary: £55,000+ plus car allowance
- Hours: Monday to Friday, 0800-1700 (with flexibility)
- Location: Milton Keynes (in office)
Note: This is a hands-on role in a dynamic Global Intelligence team, providing support, guidance and direction. Being in the office is essential to collaborate effectively and drive success.
Plenty of off-site parking is available.
Job Description
The Global Intelligence Manager is responsible for the management of Securitas Risk Intelligence Center (RIC) Global Intelligence team in the delivery of intelligence as a managed service to Securitas customers, including internally within the Securitas business. The RIC Global Intelligence team is a 24/7 operational intelligence function responsible for delivery of intelligence on significant global developments.
The role is suited to someone with 5 years+ experience in intelligence operations and people management. Proficiency and practical application of intelligence in an operational setting (i.e. regional intelligence, protective, threat, cyber etc.) is crucial to this role. Experience in other protective services (i.e. GSOC, travel security, crisis management etc.) is highly advantageous but not essential.
The role reports directly to the Head of Intelligence Operations and requires, leadership, and people management skills, to deliver the highest quality of intelligence, customer service, and ongoing improvements and innovations in ways of working.
Working within a dynamic and demanding environment, the role requires flexibility and agility, including mobilising on short notice to meet operational requirements, and some evening and weekend work. Travel may be required to visit customers, other RIC central operations resource, embedded intelligence staff, or other business functions on occasion. Responsibilities will evolve over time, with opportunities for ongoing development and progression.
Responsibilities
- Leading and managing the delivery of the RIC’s global intelligence services (including planning, management, direction, collection, processing, analysis, production, dissemination, and ongoing evaluation of intelligence products and services, and intelligence operations).
- Acquire, allocate and maintain resources to match the changing profile of demand and need, and making recommendations to RIC leadership and management such changes, to ensure that intelligence resources are deployed effectively to meet the needs of the RIC.
- Leading and managing the RIC’s Global Intelligence Team (a 24/7 operational intelligence function responsible for delivery of intelligence on significant global developments) and Protective Intelligence Team (a ‘core hours’ operational intelligence function responsible for the delivery of intelligence relating to customer specific intelligence requirements).
- Managing the delivery of timely, accurate, relevant, and actionable intelligence products to internal and commercial stakeholders.
- Direction of intelligence efforts (reactively and proactively), including identifying, prioritising, and tasking intelligence requirements.
- Manage intelligence Collection, including use of intelligence tools, and manual processes, and global resources within Securitas.
- Manage Processing of intelligence into databases, forms, logs, systems, templates etc.
- Manage and support intelligence Analysis using recognised intelligence techniques.
- Manage, support and operate Production of finished intelligence products both proactively any in response to any dynamic requirements including (but not limited to) alerts, analysis (assessments, reports etc.) and investigations. This includes both written products and verbal presentations.
- Provide leadership and management to the RIC, providing mentoring/coaching, guidance, and support to staff in order to maximise their development, efficiency, and morale, and deliver an effective and consistent service, maintaining the highest possible operational and intelligence excellence.
- Possess and maintain an understanding of intelligence methodologies, tools, and processes, and to embed these within the RIC, including developing other members of staff.
- Manage and drive operational excellence through ongoing Evaluation and Feedback of intelligence services, including maintaining the highest level of consistency and quality. Additionally, managing ongoing service development by maintaining awareness of innovation within intelligence to ensure implementation of latest techniques and tactics, best practice, and information relevant to the RIC.
- Identify and proactively pursue opportunities to provide RIC team members with learning and development pathways, both through formal processes such as 1-2-1s and training, additional ad-hoc opportunities.
- Support and on occasion lead on service development activity, including digitization of RIC services, and working with other ‘RIC central operations’ functions and embedded analysts as part of the RIC’s growing global intelligence community.
- Support with commercial opportunities, both including engagement with existing customers, and business development opportunities with new prospects, in addition to upsell opportunities, and retention.
- Manage and maintain supplier relationships and arrangements.
- Maintain and develop industry engagement with external stakeholders including third party bodies, channels, forums and other appropriate working groups.
- Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company.
Qualifications
Essential
- 5 years+ experience in intelligence operations and people management.
- Must have the right to work in the UK.
- Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.
- The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
Desirable
- Subject matter expertise in a specific intelligence domain (protective, threat, cyber etc.), or other protective services (i.e. GSOC, travel security, crisis management etc.) is advantageous but not essential.
- University degrees are not a mandatory requirement of the role, however evidence of ongoing professional development is desirable (including formal training and informal self development).
Additional Information
Employee Benefits
- Competitive salary
- Generous annual leave allocation
- Ongoing training and development
- Clear progression pathways and career growth
- Access to healthcare and wellness support
It’s great to see you’re considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place.
At Securitas, we live by our values of
Integrity, Vigilance and Helpfulness, and our People Promise:
- Opportunity – We see potential in every person and situation
- People – We open our eyes to all that’s good
- Purpose – We make your world a safer place
What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.
Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our
Level 2 Disability Confident status (we will always try out hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through
Employee Networks - Our real change makers of the business.. YOU, the
Race at Work Charter, and the
Armed Forces Covenant. We also celebrate diversity with events like
BSL Week, International Women’s Day, PRIDE and Black History Month.
Your Benefits
- STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
- Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
- HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
- Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
- Specsavers – Save money on eye tests and when purchasing spectacles.
- WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
- Toothfairy – Online access to advice and guidance, from real UK Dentists.
- Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
- Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
- Free Mortgage Advice
- Go & Live – Financial Wellbeing Hub
- Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas
Take the Next Step
Join a team that values you. Click
‘I’m Interested’ and start your career with Securitas UK today.
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