Global Legal Operations Senior Associate

Manchester, England, United Kingdom

6/18/2025

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The opportunity

As a member of the Global Legal Operations team, the Global Legal Operations Supervising Associate supports legal technology and process improvement initiatives for EY’s in-house legal teams (General Counsel’s Office) worldwide. We are seeking a proactive, team-oriented individual with strong problem-solving and analytical skills, who possesses excellent attention to detail and takes the initiative to lead and drive a wide variety of legal projects, regardless of their size. The ideal candidate is globally-minded, eager to learn and grow, passionate about driving process improvements and efficiencies, and excels in critical thinking while being accountable for their actions. They are not afraid to challenge the status quo, bring innovative ideas to life, and demonstrate strong project management skills while building trust, confidence, and accountability through collaborative efforts across functions and geographies.

This role can be performed from any of our EY offices globally, with a strong preference for Australia or elsewhere in the Asia Pacific region. Due to the global nature of the Global Legal Operations team, flexibility will be required to coordinate with colleagues primarily in the US/UK and to support stakeholders around the world.

Your Key Responsibilities

• Manage and oversee a variety of Legal Operations projects and initiatives, including designing and implementing legal technology and process improvement solutions, with a focus on contract lifecycle and procurement transformation.
• Proactively identify and incubate initiatives that advance Legal’s strategic priorities around efficiency, simplification, continuous improvement, and value creation, drawing on extensive experience in professional and financial services industry and legal technology implementation.
• Design and generate reports, dashboards, and data visualizations to provide insights and analysis of legal function operations and technology, utilizing advanced data analysis tools.
• Implement best practices, automation, and technology solutions to drive efficiency and process improvement optimization, particularly in the context of Contract Lifecycle Management (CLM) and generative AI legal technologies.
• Provide training, change management, and technical support to legal professionals on new technology, tools, and procedures, to enable user adoption and foster a culture of innovation and continuous learning within the team.
• Assist with management of external counsel and vendor relationships, billing, and spend, ensuring alignment with EY’s strategic objectives.
• Liaise with cross-functional and regional teams to understand challenges and drive coordinated strategy to streamline processes, leveraging a deep understanding of EY's client facing and internal enablement operations.
• Develop and maintain policies and procedures for the Legal function, ensuring compliance with EY’s standards and best practices, particularly in areas of data strategy, contract management and AI.
  
  

Skills and attributes for success:

• Strong team player who has a growth mindset and a strong sense of integrity and accountability.
• Proactive attitude, curious and inquisitive with high degree of emotional intelligence
• Demonstrated aptitude for resilience, flexibility, and ability to adapt to changing circumstances and dynamics.
• Ability to take ownership of matters, work with a good level of autonomy, exercise sound judgement and apply excellent attention to detail.
• Ability to deal with problems in a practical, structured and common sense way, with the ability to prioritse and work to deadlines.
• Strong communication skills, relationship building, international cultural awareness, and global acumen.
  
  

What we look for:

• To qualify for the role you must have:
• Advanced knowledge of legal department operations, with a strong emphasis on professional and financial services industries.
• Extensive international experience with large multinational companies and proven ability to manage complex geopolitical and cultural dynamics.
• Strong analytical mindset and ability to recognize trends, report issues, and translate data into actionable insights.
• Exceptional critical thinking and problem-solving skills, with a proven track record of driving change and innovation.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, PowerBI, CoPilot, and other prominent legal technology platforms.
• Undergraduate/Bachelor’s degree or equivalent
• Approximately 5 or more years of experience in a legal operations role or similar role with knowledge of in-house legal operations, particularly within EY.
  
  

• Ideally, you’ll also have:
• Experience leading large-scale legal operations projects, including design and implementation of enterprise legal management, contract lifecycle management, and AI technology systems.
• Proficiency in data analysis tools and techniques to extract insights from complex legal spend and operational data.
• Strong project management skills and familiarity, with advanced legal technology platforms and tools, evolving legal practices, technologies and industry trends.
• A focus on delivering results in effectively managing and communicating change within the legal department to facilitate adoption of new processes and technologies in a fast-paced and complex corporate environment.
• Demonstrated ability to identify the root causes of issues, develop creative and practical solutions, and assess potential impacts on related areas.
  

What We Offer You

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits
• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
  
  

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Are you ready to shape your future with confidence? Apply today.

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