Global Offboarding Specialist

Are you passionate about creating positive experiences for employees as they transition to the next chapter of their careers? Do you have a knack for managing complex processes with precision and care? If so, we have the perfect opportunity for you!

As a Global Offboarding Specialist you’ll oversee the offboarding process for our complex leaver cases, including redundancy, retirement, and death in service, across multiple regions and countries. You will ensure a seamless and supportive experience for our colleagues leaving the business, empowering them with the tools and guidance they need for a successful transition.

This role will be based out of our Warwick office, and you can enjoy our hybrid working from office and home.

What You'll Do:

• End-to-End Offboarding Management: Oversee all offboarding arrangements globally, ensuring timely processing of leaver activities, documentation, payments, and termination of benefits.
• Support & Guidance: Act as the primary point of contact for managers and colleagues, providing expert support throughout the exit process and addressing any concerns related to benefits and final pay.
• Collaboration: Work closely with HR, IT, security, and legal teams to ensure compliance and a smooth transition for departing employees.
• Asset Collection: Coordinate with relevant teams to manage the collection of company assets and deactivation of access to internal systems.
• Exit Surveys/Interviews: Facilitate exit surveys and interviews, ensuring valuable feedback is collected to enhance our processes.
• Alumni Support: Encourage departing colleagues to stay connected through our alumni network and provide guidance to managers supporting retirees.
• Retiree Support: Offer specialist advice to retirees on updating personal details and accessing third-party benefits providers.

What You'll Have:

• Proven experience in HR, offboarding, or employee lifecycle management.
• Customer service experience.
• An understanding of UK employment laws, along with compliance requirements.
• Reporting / forecasting experience.
• Excellent organisational and communication skills, with the ability to manage sensitive information with discretion.
• Proficiency in HR software and systems – SuccessFactors or Service Now preferred but not essential.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

What You'll Get:

A competitive salary of up to £43,104 – dependent on capability.

As well as your base salary you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

About Us:

National Grid is pioneering ways to decarbonise the energy system; from building interconnectors to allow the UK to share clean energy with our neighbours in Europe, to investing in renewable energy generation in the United States.

As one of the largest investor-owned energy companies in the world, National Grid is at the centre of a clean, fair and affordable energy future, where tackling climate change and reaching net zero is a key priority. National Grid is pioneering ways to decarbonise the energy system; from building interconnectors to allow the UK to share clean energy with our neighbours in Europe, to investing in renewable energy generation in the United States.

More Information:

This role closes on 9 July 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.