About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
About EssenceMediacom: A Leading WPP Media Brand
EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.
Role Summary and Impact
The Global Program Lead for the Global TCCC account / OpenX media will leverage their deep understanding of both the senior leadership team and the wider operational team to drive efficiency, improve processes, and foster stronger relationships with clients. With an embedded presence in the team, they will act as both a trusted advisor and an operational leader, using Agile methodologies to streamline workflows, enhance accountability, and ensure productive, results-driven meetings. The Global Program Lead will also leverage their exceptional interpersonal skills to foster senior leadership engagement with clients and ensure the flawless execution of client events, driving long-term relationships and business growth.
This position will be pivotal in enhancing business operations, contributing to team development, and strengthening the client relationship, all while ensuring the efficiency of program initiatives related to the TCCC account.
Key Accountabilities & Responsibilities:
Executive Support & Leadership:
- Serve as a trusted advisor and counsel to senior leadership, providing strategic guidance on operational challenges and supporting decision-making through actionable insights.
- Streamline meetings and operational touchpoints to ensure they are focused and efficient, driving clarity on TCCC’s strategic priorities. Engage in internal meetings to ensure alignment between team leads on key objectives.
Business Operations Management:
- Actively monitor and improve business processes for senior leaders, developing and implementing solutions that enhance operational excellence across the day-to-day work of the team. This includes streamlining meetings, tracking actionable outcomes, ensuring accountability for task completion, and intuitively anticipating the needs of senior leaders to optimize their workflows and the team's overall efficiency.
- Champion the integration of Agile methodologies, leading process improvements that streamline operations, reduce roadblocks, and drive efficiency for TCCC projects.
- Ensure cross-functional teams dedicated to TCCC programs have the systems and support they need to work seamlessly and effectively, serving as the central point of contact to triage TCCC Global requests and insights to GRM/WPP.
Client Events & Relations:
- Strategically develop and manage a comprehensive calendar of key internal and external events, aligning client participation with overarching strategic priorities to deepen relationships with key stakeholders and drive long-term value.
- Drive strategic client engagement by leveraging your deep understanding of senior leadership to foster long-term, impactful relationships, ensuring alignment between leadership’s vision and client expectations.
- Lead the coordination and execution of client-facing events with precision, ensuring senior leadership is prominently represented and that each event enhances the client experience, strengthens relationships, and drives business growth.
- Proactively manage client communications, anticipating needs and ensuring alignment between internal teams and client expectations, positioning the organization as a trusted partner committed to client success.
People & Culture Focus:
- Actively disseminate key insights, strategies, and decisions from senior leaders to the team, driving alignment and fostering a culture of collaboration and high performance.
- Regularly update senior leaders on operational challenges and team dynamics, using deep knowledge of team culture to ensure alignment with leadership’s vision and foster a high-performance environment that promotes collaboration, accountability, and operational excellence.
- Facilitate team-building events and activities that foster a strong, cohesive team, with a focus on operational excellence and client engagement.
Strategic Planning & Process Improvement:
- Proactively collaborate with senior leadership to define and implement strategic initiatives, identifying areas of improvement and creating actionable plans to enhance operational efficiency.
- Continuously assess business workflows and recommend solutions to optimize efficiency, ensuring that process improvements are aligned with client needs and internal goals.
Skills And Experience
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
- Proven experience in fast paced, global operational project/program role, with a strong background in business management, strategic project/program planning and leadership support.
- Exceptional people skills, with a demonstrated ability to engage senior leaders and clients effectively, fostering strong relationships and ensuring alignment on goals.
- Strong leadership and team management skills, with a focus on collaborating with cross-functional talent to drive operational excellence.
- Highly organized, detail-oriented, and adept at managing multiple projects and tasks simultaneously in a fast-paced environment.
- Proactive, solutions-oriented mindset with the ability to adapt to changing business needs, with a focus on delivering results and improving processes.
- Demonstrates WPP Media behaviours
- Ability to remain calm under pressure and provide clarity in communication
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
