Job Description
Location: Healix Group, Healix House, Esher Green
Join Our Team as Global Provider Network Manager
Are you a strategic leader with a passion for building high-performing global networks? Do you thrive in fast-paced environments where operational excellence, compliance, and innovation intersect? We’re looking for a
Global Provider Network Manager to lead our international provider network supporting medical, security, and logistical operations across the globe.
About The Role
As Global Provider Network Manager, you’ll be at the forefront of developing and maintaining a robust, scalable, and compliant provider ecosystem. You’ll lead a team of specialists across regions and seniority levels, ensuring our network delivers reliable services in every corner of the world. This is a cross-functional leadership role with a strong focus on strategic sourcing, operational delivery, and cost containment.
What We’re Looking For
We’re seeking a dynamic leader with a global mindset and a proven track record in provider network management. You’ll bring:
- Leadership & People Management: Experience leading diverse, multi-level teams across regions.
- Strategic Thinking: Ability to align network strategy with global business goals.
- Risk & Compliance Expertise: Deep understanding of third-party risk, regulatory compliance, and due diligence.
- Operational Excellence: Strong background in sourcing, onboarding, performance monitoring, and contract management.
- Industry Knowledge: Insight into global healthcare, security, and logistics landscapes.
- Project Management: Skilled in managing cross-functional projects and competing priorities.
- Technical Acumen: Experience with medical, security, or emergency logistics vendors; strong geographical and geopolitical awareness.
- Tools Proficiency: Advanced skills in MS applications, provider management systems, and case management tools.
- Stakeholder Management: Exceptional communication skills across cultures, regions, and seniority levels.
Preferred Qualifications
- Undergraduate degree in international relations, global health, international business, operations management, or a related field (desirable but not essential).
Ready to make a global impact? Apply now and help us shape the future of international provider networks.
About The Role
What you will be doing:
- Leading and mentoring a global team of provider network specialists.
- Setting team goals, conducting performance reviews, and driving professional development.
- Overseeing the sourcing, onboarding, and renewal of medical, security, and logistics providers worldwide.
- Ensuring provider performance meets SLAs, quality standards, and compliance requirements.
- Collaborating with internal teams (operations, risk, legal, finance) to align network strategy with business needs.
- Managing provider complaints and investigations with professionalism and efficiency.
- Owning and enhancing the Global Provider Network Portal to improve operational efficiency.
- Conducting network gap analyses and implementing targeted sourcing strategies in high-risk or underserved regions.
- Leading due diligence, credential verification, and contract management processes.
- Delivering regular reporting on network coverage, development plans, and performance metrics.
- Driving GPN-related projects from inception to delivery, including internal audits and provider reviews.
- Representing the provider network team in strategic meetings and external events.
- Staying informed on global healthcare, security, and geopolitical developments.
- Leading the development and implementation of cost containment strategies.
Skills Needed
About The Company
We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.
We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.
We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.
More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.
Company Culture
Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.
Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.
Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.
We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
Required Criteria
- Proven experience leading diverse, multi-level teams across global regions
- Ability to align prover network strategy with broader organisational goals
- Experience leading cross-functional projects from inception to delivery
- Expert in communicating professionally with a diverse range of internal and external stakeholders from different cultures and regions
Desired Criteria
- Undergraduate degree in international relations, global health, international business, operations management or similar
Closing DateFriday 22nd August, 2025
Contract Typefulltime
Salary£55,000.00 Yearly
