Governance & Reporting Specialist

Business Unit: Retail Operations

🤑: £25,600- £32,000 per annum DOE + benefits

📍: UK Hybrid Glasgow/Gosforth

Our Team❤️

Join our Retail Operations team and play a key role in strengthening governance and reporting.

In this role you’ll actively support our Retail Operations team in delivery our reports and regulatory returns in a timely and accurate manner, by helping with adhere to governance routines, risk profiling and tracking, control monitoring and other associated risk management activities. You may also support the delivery of continuous improvement items across Retail Operations change.

We’re looking for a self-motivated, enthusiastic individual who is ready to make a real difference. You’ll be risk focused, looking at everything with a customer lens and ensuring the customer is at the heart of all decisions made and risks identified. This important role offers you the opportunity to work across our broad range of products and services from Payments to Savings and Current Accounts.

We’d love someone with a passion for making governance and controls simple and effective for our team members and customers.

What you’ll be doing🤩

· Creating and maintaining our attestation and reporting calendar and controls

· Assisting with the preparation of reporting for the Head of Retail Operations

· Helping with maintaining and the risk profile, ensuring this is kept up to date and reflective of ongoing challenges within the area

· Assisting the wider team with control testing and reporting

· Collaborating with key stakeholders across Retail Operations to ensure that controls are in place and issues are managed

· Owning the cadence and production of our governance packs for Retail Operations providing support to the Retail Operations Leadership team for their content

· Supporting Customer Support areas with all aspects of Change activities

· Supporting colleagues who are delivering continuous improvement initiatives to ensure these are delivered in a safe and compliant manner

We need you to have🌟

Strong experience, knowledge and understanding of risk, controls and reporting

· Strong communication skills, with the ability to convey complex messages and ideas to a variety of stakeholders including summarising key information clearly & concisely

· The ability to quickly build positive working relationships with a variety of stakeholders

· Demonstrated ability to effectively manage workload and meet deadlines in a busy environment

· Proven experience delivering clear communication and training to teams and stakeholders

· Track record of managing calendars or schedules. Including coordinating returns, meetings, or other time sensitive activities

Red Hot Rewards🎁

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you🤝.