Governance Risk And Assurance [Risk Consultant]
Company
Location
Guildford, England, United Kingdom
Posted At
7/25/2025
Advertise with us by contacting: [email protected]
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Description
Role Description
In this role you will support the end-to-end Incident Coordination process for AzUK. This includes incident notification, assessment, prioritisation, escalation, response team activation, meeting coordination, recording, reporting, trend and root cause analysis.
We offer hybrid working options, with flexibility to support your work-life balance.
Salary Information
Pay: Circa £38,000 per year.
Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You
Desirable Skills
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
[email protected]
For any inquiries or to submit your application, please contact: Matthew Irvine.
Closing date: 8/8/2025
We reserve the right to close the advert early if we reach enough applications.
Join us - Let’s Care for Tomorrow.
78862 | Operations | Professional | PG09 | Allianz UK | Full-Time | Permanent
In this role you will support the end-to-end Incident Coordination process for AzUK. This includes incident notification, assessment, prioritisation, escalation, response team activation, meeting coordination, recording, reporting, trend and root cause analysis.
We offer hybrid working options, with flexibility to support your work-life balance.
Salary Information
Pay: Circa £38,000 per year.
Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You
- Building and maintaining relationships with key stakeholders across AZUK and other AZ entities.
- Receiving notifications of incidents through monitoring multiple channels.
- Gathering information to support the assessment of incidents; assessing and prioritizing incidents.
- Escalating as appropriate to tactical and strategic levels and activating response teams.
- Maintaining and operating emergency notification systems.
- Coordinating and facilitating response team meetings, both physically and virtually.
- Scribing for coordination calls, ensuring key decisions are recorded and actions tracked through to completion; providing continuous communication throughout the incident.
- Extracting data from systems and conducting trend and root cause analysis.
- Knowledge of AzUK business areas, including important business services.
- Knowledge of IT, IS, Fraud, Compliance and Risk, as they relate to business areas.
- Facilitate the process for incident management meetings with stakeholders at all levels.
- Accurately scribe incident calls, recording decision-making; communicating effectively.
- Enter data to, and extract management information from, Salesforce and ServiceNow.
- Interpret technical information and communicate clearly to senior stakeholders.
Desirable Skills
- Recent experience in a corporate risk or resilience role.
- Experience of working in a busy operations support role, with the ability to prioritise and remain calm under pressure
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
- Flexible buy/sell holiday options
- Hybrid working
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
- Volunteering days
Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
[email protected]
For any inquiries or to submit your application, please contact: Matthew Irvine.
Closing date: 8/8/2025
We reserve the right to close the advert early if we reach enough applications.
Join us - Let’s Care for Tomorrow.
78862 | Operations | Professional | PG09 | Allianz UK | Full-Time | Permanent
Advertise with us by contacting: [email protected]
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