Job title:Group Operations Manager
Salary: PO4 *GBP*44,711 - *GBP*47,754
Hours: 37
Contract: Permanent
Location: Highways Maintenance Depots and Merrion House, hybrid working
Are you a project leader with a passion for delivering high-quality outcomes? Leeds City Council is seeking a dynamic
Group Operations Managerto lead the delivery of major projects and programmes predominantly within our Highways Maintenance Service.
About You
In this pivotal role, you will:
- Lead and manage innovative projects from planning through to delivery.
- Drive service improvements and transformation initiatives.
- Collaborate with internal teams and external partners to deliver change.
- Ensure projects are delivered on time, within budget, and to a high standard.
We looking for someone with:
- Proven experience in managing high-impact projects and service improvements.
- Strong leadership and stakeholder engagement skills.
- Excellent analytical, communication, and IT skills.
Join us in shaping the future of Leeds transport infrastructure and making a real difference to our communities.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions .
About The Role
As our next Group Operations Manager, you will work closely with our operational Highways Maintenance Service. You will be working on projects and initiatives that will help shape and enhance the way that the service is delivered. You will work as part of a small, vibrant and passionate team to ensure that projects are delivered to a high standard, which will enhance the Leeds highways infrastructure.
What We Offer You
We take pride in offering the best employee experience, with benefits including:
- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- flexible and hybrid working arrangements subject to service requirements
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further
How To Apply
Complete the online application form.
Read our guidance for further advice on completing your application.
If you have any queries or would like an informal chat about the role contact Daniel Cullum, Principal Operations Manager at:
[email protected]We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying.To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job Description
Job purpose
To undertake, lead and contribute to the successful delivery of major projects and work programmes within Highways and Transportation, with the focus on Highways Maintenance.
To enable and contribute to the successful delivery of projects relating to Highways Maintenance and optimise business development opportunities.
To ensure that project and scheme objectives are delivered on time, within budget and to expected levels of quality.
To engage with partners and other stakeholders to gain agreement and commitment to delivering change, co-operation and resources to successfully deliver service improvements.
Responsibilities - To manage and lead:
- The development and production of business cases and other programme and project documentation to support efficient operation.
- Project planning and the production and management of programmes, projects and work stream plans.
- Effective update, configuration, change management and version control of programme and project documents.
- The identification and capturing, recording, classification, monitoring and reporting of programme, project and work stream issues and risks.
- The identification, monitoring, tracking and capturing of programme, project and work stream benefits.
- Preparation of briefings, reports, publicity and other materials, and the presentation of these in ways that meet the needs of different audiences.
- Supervise the ordering and requisition of goods and services, maintaining budgetary records, expenditure details and information relating to purchases and orders.
- Delivery of change through analysing current practice and recommending improvements.
- To lead, prepare and contribute:
- To projects using appropriate project management methodologies.
- To meetings, workshop, workgroups and SMT meetings which will help develop forward plans.
- To ensure that:
- Competing priorities are managed, ensuring consistency of approach with a key focus on delivery and quality.
- Stakeholders are kept abreast of developments, internal and external, which have implications for the Highways and Transportation Service and the wider partnerships.
- Assignments are carried out with minimum direct supervision and in accordance with specified work programmes, project briefs, and timetables.
- Line management and matrix management is undertaken as required.
- Work is completed within all relevant policies, procedures and systems.
- All other duties considered commensurate with the post.
Qualifications 3 to 5 GCSE graded 4 to 9 (C to A*) or equivalent are essential. It is desirable that you hold a 2:1, or higher, degree in relevant area, or have experience working in a Highways area.
Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
- Experience of leading, managing and contributing to a variety of projects relating to transformation and service improvement, and delivering them on time, within budget and to agreed quality standards.
- Experience of identifying, quantifying and realising benefits as part of projects or programmes
- Experience of identifying and managing risks associated with projects or programmes.
- Experience of delivering change through analysing current practice and recommending improvements.
- Experience of analysing, interpreting and presenting business data to support the case for change that drives up standards and performance.
- Experience of analysing operational requirements, recommending improvements and implementing change.
- Good understanding of the functions of Highways Maintenance and issues, challenges and the environment they operate within.
- Understanding of service delivery issues.
- Experience of dealing with matters which are highly sensitive and confidential.
- Experience of managing competing priorities whilst delivering on a range of projects and adapting to changing circumstances and priorities.
- Experience of taking forward initiatives from development to implementation.
- Experience of communicating key issues effectively, clearly and succinctly both in writing and verbally to a range of audiences for example, through writing reports and delivering presentations to a very high standard.
- Experience of making swift decisions and judgements and working using own initiative.
- Ability to work to specified work programmes and timetables.
- Ability to plan and facilitate workshops, as well as chairing and contributing to a range of meetings.
- Experience of developing productive working relationships that command respect, trust, and confidence.
- Experience of working effectively with other teams, services and departments to deliver cross-cutting projects
- Experience of line management or of leading staff assigned to project teams.
- Experience of working effectively with others to deliver projects including those who may have competing priorities to negotiate the best way forward.
- Ability to motivate, inspire and develop staff.
- Excellent IT skills.
Essential Behavioural & Other Characteristics
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties having regard to an employee responsibility under Health and Safety Policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Participate in appraisal, training, and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
- The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters.
Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post.Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.
- Project Management accreditation is desirable .
- Awareness of asset management, highway engineering and maintenance practices.
- An understanding of and commitment to sustainability in service delivery.
- Experience of the public sector and its relationship with the private and third sectors.
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